Product & services pricing
4.18/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.93/5
Customer service:
4.35/5
Return/Replacement policy:
3.72/5
Featured Review


ResellerRatings
Verified
5/5

2024-01-24

Great product. Clear directiond

"Thanks for the great product"

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ResellerRatings
Verified
5/5

2024-01-23

Great customer support

"Awesome job by support installing.

"

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ResellerRatings
Verified
5/5

2024-01-23

Price and ease of installation

"Excellent product. Price was great and was simple to install. Instructions and link was included to remove all original Office 365 files BEFORE this software installed was vital instruction. Will look for additional software in future."

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Verified
1/5

2024-01-23

Bait and switch scam beware.

"I paid $120 for Microsoft home and student and they tired to switch me by telling me they were upgrading me to Pro 2021 which is a commercial bulk license I can buy for $10 not the $120 I paid. Total scam don't waste your money. "


Verified
2/5

2024-01-22

Pretty good but It needs improvement.

"It is always exciting to see an app that has the potential of overcoming anything Microsoft as this one does, but it leaves something to be desired. The price is a fair one. The overall construction of the app is good , yet , it is missing some essentials. Like a good Grammar and Punctuation function. A good Save function. I had to do this a couple of times to get it to work . And a way to to save a document in formats like DOXC.( which it has) ,DOC, and just plain text or RTF, when it is needed. It has a lot of wiggle room when it is being used, but it also lacks the functionality of a good word processor. I am sure it will be updated soon."


Verified
1/5

2024-01-22

Not what I ordered and it would not load

"I sent you a notification last week when I tried to load it.
It is not the software that I ordered when viewing the name on the link
It also did not load
Send me a new link or figure out why it is not loading - or provide a refund to my card.
"

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Verified
2/5

2024-01-20

My credit card was charged twice but still didn't get the download link

"How is that you charge my credit card twice but still tell me there was an issue with the security and need to have a picture of my card sent to you?
I have done on-line shopping many times but was never asked to send a picture of my card.
Not a good experience.
But since you have credited both of the transactions by now, I am giving you two stars.
"


Verified
1/5

2024-01-20

wrong product sent to me.

"I "bought" one version of office for mac and received another. I am still attempting to reach customer service"

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Verified
5/5

2024-01-19

Always perfect installations

"Following directions to-the-letter results in perfect downloads. Have purchased from SoftwareKeep many times."

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Verified
5/5

2024-01-19

I was well supported

"It was really great. I ran into some snags and I got immediate help to resolve the issue. I also had no significant wait time on the two chat sessions I had. Thanks!"

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Verified
1/5

2024-01-19

Can not download Microsoft program.

"I can not download the program I purchased and after purchasing I find out it is not compatible with my computer."

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Verified
5/5

2024-01-19

Microsoft Office purchase

"Customer service was excellent. We had a problem with the software key and it was resolved very promptly. "

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Verified
4/5

2024-01-18

Thanks for the refund

"Thank you for the refund."

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Verified
5/5

2024-01-18

Excellent

"Excellent with good customer service when I needed assistance."

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Verified
5/5

2024-01-18

Wonderful product and service

"I will definitely buy from them again. Software works flawlessly. The customer service is second to none! They reply to inquiry really fast. Great prices. They’re the best. I highly recommend them!"

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