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Product & services pricing
4.35/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.06/5
Customer service:
4.55/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2023-06-12

Prompt service

"I ordered copies of two version of a Windows operating system. There was a minor problem getting the image downloads for both versions. Customer service got the matter rectified in minutes."

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Verified
5/5

2023-06-12

Great software and download process!!

"Everything went as planned and delivered successfully!!"

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Verified
5/5

2023-06-11

Windows 10 software and instructions

"That instructions were user well presented and easy to follow."

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Verified
1/5

2023-06-09

Scammer

"Bought a windows 11 key and got told it was already used when I went to put in the code."


Verified
4/5

2023-06-09

Review

"Product did not do what I was told by a saleperson"


Verified
5/5

2023-06-07

great tech support

"I had problems with download. I contacted softwarekeep tech support chat and got immediate help. Problem was probably internet connectivity. Tech support was great and patient. Got me up and running!
"

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Verified
5/5

2023-06-07

Great honest seller

"They had a good price for the software I purchased and I was able to downloaded it immediately. When I had a problem installing it and called them I got a live person who was immensely helpful. Will definitely buy from them again."

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Verified
5/5

2023-06-06

Long memories

"Almost a year after purchasing a 2-machine license for MS Word, I bought a second iMac but couldn't find that license. Softwarekeep.com people found that information and sent it to me. During several email exchanges, they made sure I successfully installed the apps. I appreciate their long company memories, and good hand-holding. Pleasant, professional and effective Customer Service always get five stars in my book!
PS, as a business owner, I get lots of offers from other re-sellers, and this company's prices are right in line with those others.
"

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Verified
5/5

2023-06-06

Excellent

"Excellent services provided"

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Verified
5/5

2023-06-05

Good

"Had my doubts but they came through "

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Verified
5/5

2023-06-04

Downloads easy and meet expectations

"Download and program as advertised. Happy with my experience with Softwarekeep.com "

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Verified
5/5

2023-06-03

I was nervous, but it was a great experience!

"I wasn't too sure about using Softwarekeep, but decided to give them a try. I hit a snag when trying to download and install (likely my own fault). I went back to their site and imitated a chat session to get my problem resolved. Emre was amazing. He logged onto my Mac and straightened everything out. I watched the whole process, and he was a straight-shooter. I'll use them again!

Mark
"

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Verified
5/5

2023-06-03

This is actually a TEN Star Rating!

"Yes, the title is correct! Daniel spent over 3 hours with me on chat and taking over my computer to fix an issue that over 15+ hours with a Microsoft Tech could not resolve. And an issue with Office that I would assume Microsoft employees would be the experts. How wrong I was. I'm so grateful that the Softwarekeep has such wonderful techie employees like Daniel. "

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Verified
5/5

2023-06-03

Very easy

"A great experience - prompt receipt of software, great instructions/what to expect, easy to install and will save me $$"

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Verified
4/5

2023-06-02

Full refund

"I had trouble downloading onto my computer. When it failed I was promptly given a full refund. I appreciated how nice they were about the matter. "

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