"I had troubles with my activation of MS Access. Some kind of glitch with Microsoft I guess. I saw the "activate by telephone" but shied away from it. Daniel emailed me step-by-step instructions which was a great help. The phone activation all automated which was a relief. Anywho...all is just ducky now. If you have problems - don't give up; they will help you!"

"Got an email within 30 min with Key. "

"I wasn't able to install the CAL for 1 User with my Windows Server Standard 2022, after I'd upgraded it from 2019 a couple of weeks ago. However, Joe connected to me and tried to see if there was a possible fix for a couple of hours while nteracting with me, but that was not possible. He did indicate that a refund for the product key would happen, which was very good to hear for him about it and it was very helpful of him to work with me. The refund to my Paypal occured a couple of days later (04/10/23), which was nice to see, then the paypal removal of that cost in my bank happened later (04/14/23). Hopefully a resell by y'all of this product key to someone else has success."

"Really spent a lot of time trying to resolve my issues."

"Daniel was so patient, helpful and kind!! He made my frustration completely go away and now I’m ready to creat a great power point for a business meeting tomorrow!!"

"Microsoft Office 2021 disappeared from my Mac when deleted Microsoft because it kept wanting me to pay for Office 365.

I chatted with the Software Store (aka Software Keep) where I had bought it but that did not help me. Then Daniel from Software Store phoned me and talked me through how to go to Microsoft's web site and sign in and it showed the product I had bought and I could re download it and it works as it should without trying to make me buy a subscription. Daniel said if it happens again after Software Updates or whatever, to call them again and they will fix it again. I had resigned myself to making do with freeware because I wasn't paying for Office again! I am very appreciative of Daniel's help."

"satisfied and for now everything is fine"

"Top notch customer service! I received a response to my email within 5 minutes! Daniel gets a gold star. He was quick, knowledgeable and kind. This was the best customer service experience I’ve had in a long time!"

"Nice update. Hadn't used word for awhile, but found this to be user friendly. "

"I purchased MS Office 2021 for home and student for a $15 discount price. They reached out and told me they were out of product keys, but would give me Microsoft Office 2021 Professional Plus for the same price. That didn't seem right since Microsoft Office 2021 Professional Plus is $439.99 compared to the $130.00 for Microsoft Office 2021.

I called customer service to find out how they could take a $309.00 loss and asked where they buy their product keys. The confusion that that simple question caused gave me such concern that I canceled the order. Softwarekeep, did refund the canceled order, I think. I need to look at CC account to make sure, but I do have emails saying it's refunded. "

"Pretty easy process, a little confusing how to download from my Microsoft account. Other than that no problems."

"This was the best service I have ever received and it was the weekend. There was prompt response to my issues and a fast resolution. I will Be using them from now on. "

"instrucion **** tryine to load win several times did all repair crap it wanted done crashed several times got recoverd several times
"

"Super fast online support. Really friendly. Fast download. Would recommend for sure."

"GOOD SERVICE
GOOD PRICE
GOOD SUPPORT"