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Featured Review
New
"Was fairly simple to find what i wanted, price seems good, but have yet to install."
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Hard to correct mistakes
"I accidentally added two selections of the item I wanted. I had a hard time cleaning up my cart to display only the one item that I wanted."
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Flawless
"Worked just as described. Highly recommend. Great service."
Great service
"Bought windows 11 by mistake. They corrected my mistake. Excellent service!"
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yay! a person responded!!
"had some questions and they got back to me within a couple hours AND IT WAS A REAL PERSON WHO
RESPONDED!
"
Could not deliver.
"Insisted on taking over my computer to download the program. Couldn't give me a link that I could download myself. My computer tech warned me to NEVER let anyone take over my computer."
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Can't install it
"I am following the directions and it won't install, the customer support was great and tried different options"
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Didn't get my code
"It said I would get my code within 30 minutes it's been over 12 hours now"
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A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hi,
Thanks for leaving us your feedback, we appreciate and value each and everyone's feedback on our products and services.
Your order was held for further review as it failed security checks, that is why we sent you an email requesting you to verify your order. We have not received any response, so we sent another email again today. Please respond to that email at your earliest convenience. Orders are autorefunded after 48 hours if it remains unverified.
Should you have any additional concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.”
Key didn't work
"I haven't been able to unlock the app. I notified them and they said they would get back to me. They haven't yet and I believe it's over a week."
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A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hi,
Thanks for leaving us your feedback, we appreciate and value each and everyone's feedback on our products and services.
We are truly sorry to hear you have not been able to install your software. We received your email and we have just sent you further instructions on how your software can be downloaded and activated.
Should you have any concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.”
Problem with software
"Problem with using offline and Save any projects came up with errors "
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A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hi,
Thanks for leaving us your feedback, we appreciate and value each and everyone's feedback on our products and services as this helps us improve our services for the better.
We have reached out to you through our email support channel as we would like to further assist you and find a resolution to this issue. Please do respond to that email at your earliest convenience.
Should you have any additional concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.”
Powerpoint 2021
"Easy to install, just follow instructions. Need to get on youtube and get a lesson."
I received exactly what I paid for and it works great.
"Microsoft edge found a coupon for me while I was shopping for Office 2016 home and student (similar to honey). Once I added the promo code, I made my purchase. I received a code in my email within 30 minutes and then followed the provided email instructions to activate the software. I'm happy to say that the software I paid for is working well with no issues encountered so far. "
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What a surprise! Got more than I ordered! And I am HAPPY!
"Was looking for a standalone version of MS Excel 2016, found this website. Applied coupon, paid and got the key and download link. To my surprise it was the MS Office 2016 Suite, which is fine because I will make good use of not only Excel, but Word and PowerPoint.
My experience with dealing with MS365 through a web browser absolutely sucked and I am so glad I found SoftwareKeep!
Thanks so very much!"
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Great customer service. Easy download without dealing with Microsoft.
"I accidentally bought the PC version when I needed a MAC download. I called and they didn’t ask any questions and refunded me immediately. I bought the correct version and had it up and running within minutes. Great customer service and easy download at half the price and without the hassle of dealing withMicrosoft. "
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I paid, they produced.
"Took about 15 minutes and they sent me the code through the email. Put it in and it worked, easy. Let's hope the code lasts, but so far so good."
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Easy
"Ease of downloading and pricing. "
A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hello,
We appreciate your feedback and take it very seriously. We have noticed that you left a negative review about our product/service, and we are sorry to hear that you had a negative experience.
We kindly ask if you could consider revising your review based on your experience with us after addressing your concerns. We want to make sure that you are completely satisfied with our product/services.
Thank you for choosing our company, and we hope to hear back from you soon.”