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Product & services pricing
4.18/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.93/5
Customer service:
4.35/5
Return/Replacement policy:
3.72/5
Featured Review


Verified
1/5

2023-01-10

This is obviously a virus.

"Complete shutdown of my laptop "


Verified
5/5

2023-01-10

Great customer service

"I had an issue that was preventing me from using my software and Bryan from Softwarekeep was very quick to reply and helped me solve the issue in no time. Highly recommended!"

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Verified
5/5

2023-01-09

Fast and Trustworthy

"I needed a Windows 11 code. The purchase was easy, quick and reliable. The code arrived to my email within 10 minutes and worked perfectly. I highly recommend and will definitely use again next time I need a key."

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Verified
5/5

2023-01-09

Worked as Promised

"I ordered the software, it came in less than 30 min, and works as planned. I would recommend to others."

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Verified
5/5

2023-01-07

Eric's a problem solver!

"Bought Office 2016 from SoftwareKeep for an aging iMac that wouldn't update beyond Catalina. The original instructions didn't indicate that I'd have to remove my Office 365 that would also not update. Eric spent a good 20 minutes leading me through the correct steps without a lot of uncertainty. I ordered on Jan 6 but can't find the order number. Eric was able to direct me to a few screen shots that proved I ordered. Give that man a raise!
I will say that you promise 24/7 call assistance. I called several times and they all went to voice mail or told me to call back. That part of your customer service ****!
"

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Verified
5/5

2023-01-08

Smooth

"As advertised. No problems."

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Verified
5/5

2023-01-08

"Great price! Quick service!"

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Verified
4/5

2023-01-07

Bad experience turned good

"
the first key code they sent wouldn't work and after I mess with it for awhile ,I contact them on line chat and the told me that they had a problem with some bad "key codes" and they would send me a new one within 24 hours, the next morning they did and it worked just fine.
they were very helpful and fast to get back to me, this is the second time I have bought software from them and they have both been good experiene and would buy from them again and tell others to do so also.
"

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Verified
5/5

2023-01-07

works like expected, I have 2016 on the other computer

"normal setup, good. long download"

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Verified
5/5

2023-01-07

Order #000207454 - Support: Eric

"I bought 2021 Home and student for windows. Prior to this order I needed a refund and Eric helped me out with no problems. Thank you, Eric!"


Verified
5/5

2023-01-07

Fast service

"I ordered a windows key for Farley cheep, and it arrived in my email in less than 20 mins with instructions on how to download it any everything. "

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Verified
5/5

2023-01-07

Excellent Customer Service

"Anne did a wonderful job. Thank you very much. I was VERY angry at the start of the conversation and Anne was non-confrontational and listened. Very smart. That diffused the situation immensely. "

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Verified
5/5

2023-01-06

"Customer service came through and solved my problem. Thank you, Joe."

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Verified
5/5

2023-01-06

Great service

"Very pleased with the process and the speed of delivery. "

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Verified
5/5

2023-01-06

Came as promised.

"The only problem was I forgot to use the discount coupon

That was my fault
"