"Northern Arizona Wind and Sun quickly processed my order and the item was well packaged. I Will definitely order my them again. "
"Wonderful outlet for all of your solar needs. I have been buying from NAW&S for over two years and have not had a single problem with service, price or quality of goods."
"Excellent
I called with question, promptly answered and taken care of
The order was delivered quickly"
"My experience was okay but not great. When I paid, I specified 2 e-mails to get invoice information on and never got it at the second email (which is the one I use the most). 7 days after my order (with no information to this second email), I wrote to NAWS and they replied (finally) and the shipment had, in fact been delivered that day, so I guess that is not too bad, but not great, either. For some reason PayPal, through whom I paid, did not show when item was shipped (as do most vendors with whom I deal; not sure why but hope it is not characteristic for NAWS). Will probably do business with them again but will telephone them next time to get better information on tracking. Their shipping charge was much lower than other vendors for the same item and for that I am greatly grateful."
"Arizona Wind and Sun, in my opinion has the best Customer service I have ever seen!
I had mistakenly ordered the incorrect E-Panel. When I discovered my mistake I call customer service and explained my mistake. The rep helped me select the correct E-Panel and also gave me the RMA for the incorrect panel, all within 4 or 5 minutes.
A few days later, I also received an email from the VP.
I was a clerk at Sears 40 years ago and the first thing they used to teach you was that the Customer is always right and always comes first.
Arizona Wind and Sun hasn't forgotten that!
This is where I'll buy any and all of my equipment from now on.
Gary, in NH
"
"I am very happy that I have found this online store. It allows me to purchase hard to find solar products. The DANKOFF DC water pump I just bought is top quality and is manufactured here in New Mexico where I live. Shipping was straight from the manufacturer and it only took 3 days from order to delivery.
The store´s web page with all its technical background info is simply awesome. I am a certified solarteur myself but I still could learn a couple of things I haven´t known before. I feel that there are experts running that business. I will definitely shop here again. Have a looong future shopping list for solar system related items. "
"It was easy to find what I wanted. The description provided was good. The price was good compared to other on-line sites (a bit more than one) and quite a bit less than most. The one lower did not have a convenient way to order. I would have had to send a fax! Delivery was on time and the meter works as advertized."
"As for the packaging materials/methods, I have to say the company did an excellent job. The product's real appearance correlated well with the online description."
"No information shipped with product,customer service said was factory shipped,but not even a sales brochure to describe what was in the unmarked box ??
Snotty response when asked if I could return it to get the item I originally said I wanted.
Will never do business with them again or recommend them....
Future customers,BEWARE"
"My experience with Northern Arizona Wind and Sun was excellent! The Kyocera 135 watt solar panel arrived at my home in southern Oregon in fine shape via UPS. It was well-packaged, with large slabs of styrofoam on both sides of the panel and on all four corners. A second box was packed with styrofoam peanuts and contained a Samlex 300 watt sine wave inverter, 30 feet of 2-conductor 10 gauge wire, and a set of mounting feet with stainless steel hardware for the panel. The Morningstar SS10 charge controller arrived a couple of days later, direct-shipped from the factory. I called Wind & Sun with a couple of questions which they quickly answered, then installed everything in my fifth-wheel travel trailer. The system works great!
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"The person on the phone actually picked the item and made sure it was the right one. I was impressed. It arrived on time and was packaged perfectly."
"Great! thank you very much"
"Great products not found elsewhere at great pricing on products. Feel that shipping cost higher by about $5.00 than other comparable vendors for same weight an bulk of product.
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" N. Arizona Wind & Sun in my opinion has got it together. This is the second time I have ordered solar realated equipment and or wiring. I'm off grid and they understand what is required and have the product at some of the lowest prices I have been able to find on line or locally. Its nice to talk to knowledgable people when you need help finding the correct product. Keep up the good work N. Arizona....
Joe
Redding Ca.
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"This and past experiences with NAW&S have been great."