"Very happy with the customer service from solomoto. Easy to navigate the site and competitive pricing make this my go to when ordering parts for my race bikes."
"We were totally pleased with SoloMotoParts.com except for on thing. We could not find thie windscreen available on anyone's web site. The SoloMotoPars site said there were 3 windscreens available and none were. So we placed our order and paid. Then they called it said it would a two month delivery, which is was. This was deceptive. However, they called right away and no one else had the product. They followed up with delivery as promised and we love the windscreen. So overall, the service was great."
"I needed a copy of the receipt from 2012 and they helped me out without any problem I would recommend them highly"
"I was glad to finally receive my order just took much longer than I thought 4 weeks"
"The tracking number says no info available. Nothing happening. Boooooo"
"And cheaper, too!
Buy from Solo, skip Rhinomoto!"
"Was interested in a new HJC Helmet that was on closeout and one day they showed 6 on hand in the XL size. After verifying the correct size that evening, I called the next morning to order with the service rep (Old school, I like talking to someone to order). The website now showed zero available. The service rep told me that this was no problem as they could reach out to another location and was able to place the order for me. I received the helmet a few days ago and it was just as he stated (new in the box) outstanding customer experience. I would defiantly order from your company again. Thank you so much "
"SoloMoto did an excellent job with my order. I was getting impatient wondering why the order was taking so long to process, so I emailed and got a response from Mike Gilchrist. Mike was awesome, he responded very quickly and cordially, and he informed me that my exhaust took a little extra time because it was a made to order part. I was perfectly okay with that and thanked him for his prompt response and extra effort to make sure I was notified of it being fulfilled and shipped. Great company, excellent customer service. I am and will be a repeat customer for as long as I ride "
"Thanks for great service. Fast delivery. Zero complications. ????????"
"Impressive customer attentiveness. Thanks"
"Always good, accurate, and on time "
"I ordered a radiator guard fro my 2014 Concours 14. It arrived on time, and all parts were present. Installation took about 25 mins. I ave no mechanical skills, and I was able to do it without much issue. It would probably be easier to remove the fairings to install it, but it is not required. I did not, and was able to get the job done."
"Great web site and fast shipping..... oh , and great prices"
"Excellent communication and service, proactively refused and reordered an item that arrived to them damaged. On top of that they emailed me with an update the same day, got another replacement super quick, and got it to me on the day I had expected it originally. Can't say enough good things about this company.
Will definitely be ordering more from here in the future!"
"They were good. However, parts were sent direct from manufacturer. They were not so good, but story had a good ending afterall."