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Solutions4Digital

6 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-02-19

"I saw their listing on ebay for a battery for my Minolta A-200 and wanted to purchase 2 from them. They had a toll-free number in their listing so I called and spoke with Josh who told me I could purchase over the phone. I gave him my Credit Card number and email address. He told me he would email a confirmation. After 3-days I called back telling them no email was received. They told me they had shipped the batteries and they should arrive in 4 days. They did not arrive. I called back and was told they had a fire and lost all records of my sale. I then ordered again from them and finally received my batteries on 2-17-2005 and they were the wrong ones (they sent me batteries for a A1 Minolta.) I emailed them immediatly and they responded within 2-hours asking for my phone number promising to call. That was the last I heard from them. I have emailed them several times in the last 3-days with no response. I am hoping they will make it right and will add comments at a later time to let you know if they did in fact make it right. I found the following webpage showing numerous names they use: http://www.donwiss.com/pictures/BrooklynStores/h0100.htm
UPDATE... I received a phone call from "Mike" on 2-24 telling me he had definetly shipped the right batteries out on 2-24 and when I received them I was to send the wrong ones back and they would refund my shipping... Guess what!?!?!? Its 3-9-2005 and still nothing. I will give them until this weekend then I will report them to the BBB and contact Visa for a reversal of funds.

It's now 4/11/2005 and I had to contact my credit card company for a "charge back" a week ago and have received my money back. Stay clear of this outfit!!! They are not worth the headache. Worst business I have encountered since I started using the internet.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
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Speed of web site
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Web site being easy to use
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Verified
1/5

2004-03-19

"Looks like they went out of business. Can not access http://www.solutions4digital.com/. Order arrived 10 days later as partial fill. Ordered HI DEF LENS AND FILTER SET but did not get filters"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is trustworthy
Is easy to do business with
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
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Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-05-07

"Ordered a Fuji FinePix S602 3.3 Megapixel Digital Camera. I was told it was not in stock, and that it will arrive towards the end of March. It didn't, and I haven't heard from these guys. I tried to reach them on April 07th, but they don't answer, and their web site has gone off line. It looks to me like they went under (or decided to close down their scam operation), which comes as no surprise. I would have just liked to have known earlier. Thankfully, I wasn't charged, but I really dislike having ever provided them with my credit card number."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is easy to do business with
N/A
Is trustworthy
Is consumer focused
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2003-04-23

"Purchased the camera and accessories on the 13th of March, however, in the past 6 weeks, I have heard nothing. I was billed immediatley. I have called and emailed several times and been told, "It will be out in a few days." We did receive part of the accessories, but nothing more.

I checked the website today (4-23-03) and it is not available and no one is answering their toll free phone line.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

2/5

2003-04-18

"Order placed as an overnight order and they only shipped partial order two weeks later. The order was for an accessary kit for a digital camera (14 pcs) to this date one item has not shipped and the credit card was billed when the first partial shipment was made. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-02-25

"Ordered a Canon ZR45MC. No where on the site did it mention if it were in stock or out of stock. After two days I sent an e-mail to the company to see if the order shipped and got no response. Three days after I placed the order I sent another e-mail and was told to call them. I called and was told that Canon no longer makes the ZR45MC. I then asked the rep if they even had the camera in stock when I placed the order and he said no. So all this hunting and scratching trying to find out whether or not my order was shipped turned out in me having to call them to get told they never had any which could have easily been done via e-mail."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability