"He wouldn't give me one because I had paid on line. This is the second time, not sure why one could not be provided?"

"Get the OEM spark plug at sale price as soon as the next day."

"Ordering parts online and picking up at the dealer was very easy, efficient and trouble free. "

"Order processing was quick and notification for pick up within a couple hours "

"Ordered some "back-ordered" parts and was taken care of efficiently and with great consideration for my silly questions. Fair pricing deal and nice reception by the staff in parts department. Thanks again, .................................."

"South coast Toyota parts department was nice and helpfull, Toyota's online parts catalog not so much. "