"Carlos was extremely helpful and took the extra time to validate the parts I order fit my 2020 Toyota Highlander. Thanks Carlos for going the extra mile!"
"Tried ordering some Ring Shaft Snaps for my **** rebuilt. Did it online for the convenience of ordering online and picking up at local Homestead Toyota dealer. Parts only totaled $15 and change, so it must not have been worth their time since they were probably not making money on that sale. I got a reply saying part were on back order with no ETA and if I wanted to cancel. I replied back asking if all of the parts are on BO, then yes and to please advise. No courtesy response, they just cancelled. I placed the same order with Ourisman Toyota which I believe uses the same platform and 2 days later, parts are already on their way. That's either laziness or as I mentioned, wasn't worth their time, so they didn't bother. I'll just pay shipping fees next time and order from other dealers."
"Good experience online shopping"
"Easy to order online - quick notification of order placed."
"I ordered parts online. I accidentally added two radiator hose instead of 1. They fixed the order and sent my item on its way."
"Never called back or answered my questions "
"Fast shipping Amazing staff.
Good job "
"Purchased a few parts online and they were ready for pickup almost immediately. Great service."
"Parts are correct and received on time what else could you ask for great experience. "
"The Parts Department, Carlos, was very helpful and friendly. If I would have gotten my orders fully completed, I would have given them a rating of 5 stars. I recommend this South Dade Toyota for all your parts needs."
"I placed an order on April 4th, and the order was confirmed. I waited 10 days for my order but did not see anything nor any communication from the parts department. I then checked the status of my order only to find out that they cancelled my order without informing me. I wasn't too happy with that.
I am now placing the same order for the second time.
The online ordering process is great but the lack of communication concerning my order was terrible. "
"I maneuvered through the on line ordering quite easily."
"Always get all i need at a great price. Very attentive personal when picking Up.
"
" Easy ordering. I will write a review, when i receive part.
Thank you and have a nice day."
"Took me a minute but was able to add vehicle and find my parts quickly only issue was if I added 5 of one product to cart it only added 1 so I had individual add each one but otherwise very easy "