"One and a half months ago, I placed an order for about $85. They charged my CC and said via e-mail that they will notify me when the order is on its way. They don't answer e-mails. To date: no product received. They are thieves!"
"I ordered skincare products for my wife to surprise her after a serious surgery. Never received the product and never got a response from email.The only thing they are good at is taking your money."
"They sent 3 bottles of 5 bottles I paid for. I emailed them several times, never got a response. I asked for a refund but lost my money. "
"They charged my account twice. I tried to contact them for a refund and I never heard from them. When the soaps I ordered arrived, they did not smell or feel like the kind I had gotten from bvlgary. The reason why I ordered from spa-llywood is because I wanted to order only the soap and not the entire set. I’m trying to contact them for a while so I can return their products, two weeks, and I get no answer back! "
"Horrible. Scam company.
The cream I ordered arrived dried up into chunks. The top was unsealed.
I attempted 3x a refund & they completely ignored me. SAVE YOUR $ ."
"I ordered an item from Spa-llywood on 12/14/18. My credit card was debited the next day. I received notification of delivery on 12/31/18 but no package came. I have emailed the company 3 times and have not received a response. There is no phone response. I’m out $23. I would never recommend this site. "
"A++++ things I couldn't find anywhere else, found here at a great price."
"I only received 1/2 of my order.
I called they told me they would ship the order 5 weeks later I am still waiting. I have emailed and called no response.
At least I didn't lose too much money.
Never again do not recommend.
Poor customer service!"
"Found just what is was looking for with a great price. "