ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
5/5

2024-11-08

Great customer service, knowledgeable and competative pricing

"How rare to actually get help from anyone these days! I have an ancient hot tub that needed a few replacement parts and Frank knows his stuff. They don't make the pumps I had in it anymore and he took a lot of time to help me find the right replacements. Responded to emails within a few hours or less, Pricing is spot on too. Thank you!!!
Kris E. from Bailey, Colorado
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-06-11

Pump order

"Was able to go online find older pump replacement for Marquis spa. At good price In stocks and was at my house days before expected. Wonderful first experience with this company. Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-12-12

Amazing customer service!

"Spapumpsandmore.com took my call on a Saturday and helped clarify the wiring of the replacement pump. Also answered other questions about the spa via email. Definitely will continue to use them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-12-03

Spa Pump

"I needed a hot tub pump. Cal spa sent me a one-speed pump instead of the needed two-speed pump. I sent pictures of my old pump to ****@**** and they sent me the information on the replacement pump I would need the very next morning. Frank R. was very knowledgeable and also helped me with my shipping questions. The price was of the pump was very affordable, it shipped and delivered quickly and it was a direct fit. My tub was up and running in no time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-08-17

Customer Service

"I purchased a spa pack from this company a few months ago. The prices are better than most. However the customer service both before and after my purchase has been beyond expectations. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2012-02-03

"I purchased a wet end for my swimming pool pump from this vendor. This wet end failed after three months. This was not the vendors fault but I contacted them to see what warranty was available. It seems there is none, which is unfortunate for me. I did have trouble contacting them but this does not seem to be their fault as they ahd sent several emails to me which I never received. I did get copies of them once contact was established."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges