ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2013-08-19

"It is my first time about SpareFoot.
SpareFoot is awesome.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-08-19

"Fast, efficient. Finds the best rates in town!"


3/5

2013-08-19

"I am a bit concerned with the number of spiders in the unit and the fact that the lightbulb is broken in such a way, it will be difficult to replace without getting a shock. I will be bug bombing my unit. I will say it rained between visits, and the water was not a concern. Staff was friendly. I dont like being told we have to buy their locks when at least half the units we passed we not using the cyclinder locks. Seems like a cheap shot. So all in all, your 1$ move in costs 44$ - almost the first months rent."


5/5

2013-08-19

"Very easy to make reservation and staff very professional"


5/5

2013-08-19

"Very satisfied with the engine ease of use and results. Would use again"


5/5

2013-08-19

"I was planning on utilizing a storage building around the corner from my place but when moving day came the place was closed on Sundays. Sparefoot was able to help me locate a new storage unit and get a great deal. I would recommend it to anyone. "


5/5

2013-08-19

"Super easy. Even got a deal on the first month's rent!"


5/5

2013-08-19

"The greatest experience I have ever had in regards to storage needs. Location, price, availability, and exceptional service! Kristen, the manager at Mini U Storage should be highly commended for her exceptional customer service skills, knowledge, compassion and flexibility. Kristen went out of her way to accommodate our every need in regards to storing our household items. We are absolutely satisfied in knowing that our goods are safe and secure while we are out of town."


5/5

2013-08-19

"The service was excellent. Casy(?) was extremely helpful, polite and professional. Very organized.

Sally Packard
"


3/5

2013-08-19

"SquareFoot gave me information about different self storage places in my area. They found me the lowest price and helped me find out how big of a storage place I needed. Although they were helpful, they did not know the specific information about each company since they are not working for the company itself. For example, the person I spoke to did not know exact answers about insurance on the storage. The representative also gave me wrong information about billing which almost turned me away from one of the storage companies."


2/5

2013-08-19

"I had to find new facility which they told me was first floor drive up access the original reason for change in the first place"


5/5

2013-08-19

"customer service was at its best! "


5/5

2013-08-19

"Everything went smoothly and as expected."


5/5

2013-08-19

"The staff was very good and professional!"


2/5

2013-08-19

"We were given a storage facility close to our home in Marana, AZ. We will be leaving our home in Seattle Wa. towing a trailer containing personal belongings and wanted to stage there transfer from a storage facility. We liked the reviews and received confirmation via e-mail for a 10X10 unit with a check in date of the 7th of September....We did say that we might not be able to check in until the 8th depending on drive time towing the trailer. Terms were good. We then received a phone call from the facility stating that they only take reservations within 7 days of occupancy of the unit. Said if we came in immediately could begin payment August 20th. We said that we were still in Seattle but could provide a credit card and would take the unit early even tho we didn't need it until September. We were told that we had to sign the paperwork in person. We said fax it, we would sign it and overnight the info. In effect we were told that they wouldn't be able to do that and that they only had one 10X10 unit left and someone might come in who wanted it. In our experience a confirmed order was exactly that. Not so here. Perhaps this is just a matter of miscommunication but we needed to know that when we pulled into Tucson we had a place to drop our goods and return our trailer.....After all, we made a commitment to return it on time. Which we will do. We confirmed that and WE live up to our commitments. We will find a company that wants our business. Jim and Kati Robison, Snoqualmie Washington. "