"I've purchased about 10 statues from them and wow! they are pretty clear with their communication when there's a delay (yeah, covid is still happening) and not many companies do that. Patience is the name of the game, and if people don't know that by now, collecting statues is the wrong hobby for you =)"
"Made payment no reply Why?"
"I'm a statue and action collector and have shopped online at hundreds of places and I would have to say my experience after ordering for the first time from speculative fiction collectables this was by far the best service I have experienced! First I received an email after making the purchase thanking me for the order and support then the order arrived literally 2 days after ordering which is amazing! I am truly happy with this experience and now have a go to place to add to my collection!"
"I secured Infinity's Athena statue thanks to SpecFiction and Todd's ridiculously great customer service. We struck up an email conversation where his responses were cordial, professional and timely. I received the statue in perfect condition less than a week later. The statue itself is an absolute stunner, but I am just as impressed with Todd and SpecFiction. SpecFiction will definitely be my first go-to for any statue I have an interest in (and SpecFiction is carrying). "
"Package was shipped with care. No issues with ordering. Very cool selection, at a good price - backed by a great team!"
"Todd is the best. Always available and always responsive, very reliable. He has gone above and beyond repeatedly in the past for circumstances beyond his control that are not his fault. Always makes it right for the customer. The best there is for collectors. "
"Todd provides incredible and friendly service. He was extremely quick to respond and was very friendly and helpful with any situation arising from an order - very professional and accommodating. will definitely buy form here again and would especially recommend. I'm an overseas buyer and Todd proved very kind in providing a great layaway service through to shipping.
10/10 "
"Knowledgeable, fast,and friendly. One super cool dude, don't know what I'd do without him "
"Purchased two statues both brand new excellent shape. Best deal possible was given and shipping was faster then expected. Owner Todd couldn’t be better to work with, will be buying from him(spec fiction) more, buy with confidence!!! "
"All I have to say is that business is always judged on the customer's service. I have a business and it's very important for me. Todd Johnson of Specs fiction understands the value of his customers and he is always there for them. Anything he promised me, he followed after. He is always open to critics to better his service and that's the true value of business going somewhere.
Thank you Todd for being who you are, you have a customer for LIFE! Keep it up Jamo "
“Thanks so much for your kind words! Happy to help :) ”
"I've been ordering from speculative fiction for years and always have a great experience. They're always reliable and responsive of any questions I have. "
"Speculative fiction has been my go to for pre ordering premium pieces for years now. Great communication even after normal business hours, fast and efficient shipping, great products and amazing customer service. They have been so very helpful in price plans to get the piece I want! Looking forward to future purchases from Speculative Fiction!"
"Specfiction is simply the best. Great customer service, communication, pricing, knowledgeable, and offers local pick up. Todd will go out of his way to ensure his customers are always satisfied. At Specfiction, you are in great hands! "
"I wrote 4 emails to these clowns and never got one reply. Finally I cancelled the pre-order but they sent it anyway. Avoid these guys unless you want a very annoying experience."
"Everything ordered arrived in perfect condition. Todd was very friendly and helpful in getting me the items I needed! A kid is happy. "
A rep from Specfictionshop.com, specfiction, has responded:
“wish i knew your real name so I could thank you personally! Thanks a lot though for the kind words! means a lot! ”