"Great product description, customer feedback and explanation of size to order for room.
we liked the Quality and size of products
its great to share this quality as a gift for the holiday"
"A friend suggested Spiritual Quest, she said your sauna's are great quality, well priced & friendly service.
the product choices are amazing
I had great customer service, all my questions were answered by a really friendly representative so I knew this was the right place"
"Thank you. The sauna has been a great addition to our healthy lifestyle.
Be blessed"
"Merchant choice:
chose because the extra amenities with the sauna, led, Bluetooth, etc that's a lot of items for the money!
Product choice:
we have a massage center and this allows us to offer more treatments to our existing customers."
"I ordered a salt cave sauna for my business and I was aware that it was a custom order this has arrived at our new location and we're very happy to have it. The unit arrived fully pallitized and ready to bring inside it was very simple to assemble I did have extra help which I do recommend it uses a standard 20 app outlet and comes with Himalayan salt which helps for breathing take a look please let me know what you think I'm happy to answer any questions from customers like myself who are considering ordering a salt cave sauna."
"I was so angry in the beginning because of the delay I hadn't getting my sauna. But none of that matters we got the sauna it's gorgeous and we're ordering another one good things come to those who ate and the reason they were sold out is because they're so darns it's because they're so darn sweet."
"Spiritualquest are my most beloved darlings, we have a medical situation at our home and requested one of the saunas to be expedited. Don't you know the customer service team has a formal policy regarding these important concerns. Upon arrival of a new shipment they did get my sauna out to me as indicated and its on route, this means so much to my family and our gratitude needs to be shared. Thank you for providing us with a great deal and a lot of Hope!"
"LOL I love our sauna, the quality of the cedar is way beyond what we thought it would be like. The wood is sealed on the outside and naked on the inside. We hired an installer from thumbtack and we were sweating same day. The wife lives it. Happy wife etc. "
"Honestly I was a little hesitate and was very frustrating with the delay however, I finally received my sauna a few weeks ago and I can honestly say it was well worth the wait!!!! Very easy for my Husband to put together and I wasn’t expecting the two cup holders, towel rack and magazine rack. The therapy lights and Bluetooth is very relaxing. I used it every day, if you can be patient with the shipping delay due to COVID-19 it will be well worth it. I love it and I’m very happy, best investment EVER!!!!!"
"Just received my order of salt lamps and bulbs after such a long time and wanted to say" thank you" for not losing the order. Much appreciated. Again, Thank You! The backorder came through, the best is yet to come!"
"OMG finally! I got my sauna a two person exec with full spectrum heaters, it was a little longer and I was anxious for most of the time however they did come through. After a few extra weeks of delay and concern I am a proud sauna customer! love it so happy."
"Love it, Finally, we got our sauna it came with everything that we had hoped, and we were made aware of the delays on at least two dozen occasions. Since the team at SQ always answered all our questions we have referred two of our friends to get the same sauna. The sauna is amazing it is well worth the wait and I appreciate the team at spiritual quest letting us know about the supply chain difficulties in Los Angeles and updating us with regards to their move all the way across the country to Savannah where the port system is not quite as clogged we fully understand what that took and we fully admire and appreciate all the turmoil and hard work that you have been through we love our sauna that's all I can say."
"If no stars were a thing, that would be my choice. I have never left a bad review in my 45 years of life. When people tell you that they are spoken to rudely, that is putting it politely. Believe every single word of it! The good reviews are only because they did not have an issue/question. I not only have a recorded call of such interaction, I have email responses as well. If you react to the hostility, they will turn it around as if you are the problem. I am reaching out to ALL platforms to advise to NOT do business with this company, and if you do pray to the God's you don't have a simple question like "where is my product", or else you will feel the wrath. Ordered my salt cabin 7/19/22. Got a call that day or the next from the sales manager who said, "We are short-handed but lucky for you we have 5 units sitting in the warehouse right now so we can ship it out and have it to you in 2 weeks". I called week 4, sales manager Richard answered, I asked where the product was and advised that my tracking number shows delivered and it was not, and was SCREAMED at that he didn't have my file, was trying to relax on the way to work, I was calling before business hours, blah blah blah. When I tried to interject and ask him to calm down I was then asked even LOUDER why I was yelling at him (was in fact quite the opposite)...I hung up. This A-hole proceeded to text me, to continue, after I ended his aggressive phone call, by stating "you're literally unbelievable. I'm driving to work and you expect me to know what's going on with your order". No, ****, I expected you to handle it with a little more decorum but that would take some class on your end which they have none of. I did not respond to him in kind at this point, and will not be responding in kind going forward. 2 months later I have no cabin, am out $6800 and these jerks have now tried to place me into some bogus collection agency. For what I have no idea, but the real suit will happen when my attorney files for my loss of business. STAY AWAY FROM THIS COMPANY!"
"The wait was painful and some choice words were said by me, however they were kind and updated me as to shipments arriving in the Savannah ports. The did there best to give me container numbers, and estimated dates for those ships to arrive. I learned a lot, containers can get stuck in one or more of the ports along the world wide trek. One port can be closed for covid the other closed to military operations and so on and so on. The sauna is here, its a 36x36 unit and we kept our faith and they kept their word. Thank you to the gang and waiting was the right choice. "
"Hey got a call today that my sauna is going to be shipping, the call was so welcomed. I did think about a cancelation but we have furniture we ordered around the same time and that is not in yet either. Seems custom items like sofas and other stuff is running really late these days. What can I say we are so looking forward to our new furniture and our new sauna."