"Ordered a belt for a Cybex Leg Press for Overnight delivery. It's been 5 days, still no belt. Warehouse manager said he made a mistake and shipped this regular mail. Horrible customer service. You pay extra for shipping, they keep the money and ship regular mail. DO NOT ORDER FROM SPORTSMITH, THEY ARE BAIT AND SWITCH and pocket the extra money you pay for shipping. STAY AWAY!!!
"

"Item #46444 150.91 over $300. for a set of roller wheels.
Same item use this number, #6089055 half price on another website. "

"I am very impressed with the help that I have gotten inline from the SportSmith representatives. Helpful, informative, courteous and timely, Thank you.
;Mike at Crossroads Sports and Fitness."

"Sportsmith always are willing to help, just today Lisa handle my request promptly."

"Horrible Customer Service!!! They sent the wrong part out and we had to pay a trip charge for our installer to find out they sent us the wrong part. Their mistake and we have to pay? Shame on you Sportsmith. You could have at least had the decency to give us a credit of some kind. We were loyal customers. All she said was the old "Sorry About That" What comes around goes around"