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Product & services pricing
3.47/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.28/5
Customer service:
3.75/5
Return/Replacement policy:
3.13/5

Verified
4/5

2024-11-24

I needed a very specific part, and they got it!

"The manual transmission version of my radiator wasn't available from local parts stores, but I was able to get it here."

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Verified
5/5

2024-11-18

They helped me get the right part!

"While shopping online I ordered a dashboard and they helped clarify which one I needed. They were courteous and helpful in getting the right part for my car!"

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Verified
5/5

2024-11-08

good experience

"good experience, easy checkout"

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Verified
5/5

2024-11-03

Appreciate the online catalog

"Appreciate the online catalog, just wish shipping was cheaper to Orlando addresses."


Verified
4/5

2024-10-25

Good experience, But a slow shipping and lack of tracking number.

"Good experience, But quite slow shipping and a lack of a tracking number. Also, I never received a confirmation email of my purchase."

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Verified
5/5

2024-10-12

Awesome thorough exper

"All went buttery smooth process checkout items overall great"

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Verified
5/5

2024-10-13

Online was simple

"Using parts.subaru.com for purchase. The ease of finding the part and getting it shipped to my home in St. Augustine was straightforward. Proud to be a Subaru owner. "

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Verified
5/5

2024-10-10

Parts

"Arrived as described within a couple of days. "

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Verified
5/5

2024-10-01

Shade

"The app was easy to use making the online order . The items shipped in a few days. I was pleased with the items ordered. "

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Verified
5/5

2024-09-10

Great help on the phone from parts Dept.

"Parts dept person was helpful and courteous and made sure my order was accurate."

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Verified
5/5

2024-09-15

Nice mats!

"The Subaru weather mats are of good quality and came at a good price. I did not receive an email with tracking information after ordering online but when I called the parts department, they were very friendly and helpful. Thank you, Sport Subaru! "

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Verified
5/5

2024-09-11

Satisfied

"Ease of use. Customer service was very helpful, discount on shipping came right on time."

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Verified
1/5

2024-09-08

Great Service Horrible Parts Web Site

"Searching for parts on the Subaru web site is almost impossible. Needed dealer help to find part numbers."

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Verified
1/5

2024-08-26

Sent wrong part

"I received the wrong part - not what was ordered, and not what was described. There's no way to contact customer service. I get these emails asking me to rate "my experience", but nothing from Sport Subaru. I tried using the chat option on their website and it said that someone would get in touch with me, but there's been no reply.



"

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Verified
5/5

2024-08-23

Got what I bought

"I found it, I paid for it, it was delivered."

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