" I ordered two ar magazines After waiting for 12 days my order showed. Only one of the magazines fit The other is defective. Customer service is awful and rude and I’ll never recommend this store to anyone And I will be telling my gun club about service. "

"They eliminated my review in which I stated one of the CPO fleece shirts had a sleeve sewn on backwards (even though I left a five-star rating since I got the shirt replaced). They eliminated my review on Hornady 300 BLK American Gunner 200 rounds in an ammo case because I stated that the rounds were packed loose in the case with plenty of room to rattle around during shipping (even though I gave this purchase four stars because it is decent ammo). They did not answer my email when I told them I was unhappy about the way the non-returnable 300 BLK ammo was packed and suggested the product description should state that it is bulk packed. To me, this company is acting like it's on the verge of bankruptcy. I am going to make every effort to shop elsewhere because I think they are a poor risk to do business with going forward. "

"I have been ordering from SG for a few years and have always had a great experience. Clothing, firearms, ammo, mil surplus and always have items on time and occasionally a day or two before. My experience with customer service has been great as well. When pondering over the purchase of the police turn-in Glock's the customer service gave some good information although I did not purchase specific firearm. I wonder where these people with the bad service comments live that maybe the service in their area is not so great? (Chicago?) just sayin'."

"If you want to throw your money away then order from sportsman guide. Place order they take your money and don't send you your product"

"When I ordered 1000 rounds of 22 LR ammo on December 27th, it orginally stated on the site that it was currently in stock. The following day I got tracking information for my order that said my ammo was on back order. Wait a minute, it just told me it was in stock when I ordered it though... so I called customer service which was less then helpful, with the representative asking if I wanted to cancel the order which I didn't at the time due to the price point being so good. I ordered on December 27th then got the email saying it would be shipped the 15th of January, I checked again on the 15th to see if my order had shipped and it changed to February 4th, who in their right mind would wait over a month for an order!?!? . Absolute garbage company with garbage business practices! I cancelled my order and will never use Sportsman Guide again, nor will I recommend them to anyone."

"I placed an order and they shipped to an old address. I caught it and sent an email, then followed up with a call. They told me to call back as the item hadn't been shipped but it was too late to change??????? So I called back and sent Another email. They assured me the item would be re-routed. It was not. They then told me if I returned the item, they would ship it to the right address!!!!!! SERIOUSLY???? HOW CAN I RETURN IT?? They really ****"

"Have purchased a few items in last 10 year's and was always disgusted by inferior quality.I always asked on every order if they kept my credit card number on file ,, they always said No!!!.. .Well, I just got a charge on my credit card for membership..PROBLEM IS , I didn't ask for that, don't want it, they made the fraudulent action of putting that membership on my card without my permission...gee, I guess if one of their Customer Service people needed an oil change , they would put that on my card as well...Then insult to injury..I get an email from them that says "Congratulations on your new membership " what? These audacious **** charged that membership to my card without even asking or calling, or emailing.. My credit card company told that is FRAUD!! AND MORE...I WILL NEBER EVER MAKE ANOTHER PIRCHASE FROM THESE IDIOT THIEVES!!"

"Purchased an ECW military sleeping bag which was clearly described as new (multiple locations). Received confirmation of order of 'new' sleeping bag. When order shipped it was updated to used. Sportsman's Guide was intentionally misleading, bait and switch. They ignore requests to make it good."

"Great customer service. Shipping was prompt. I ordered online and followed up the next day. Customer service agent thanked me for calling saying it cuts down on the shipping time do to the fact they don't have to double check for fraudulent orders. He said it be there within 5 days it was there in 4 days."

"Especially the 4 pay program. Its a fraud. You'll be sorry you gave them your credit card number, I assure you."

"I bought from them for 20 years. They now offer about 10% of the items that they had offered.. Every time I look for something, they no longer carry it. I will not even renew my membership next time."

"Having been ripped off by ammoliquidator, I decided to try Sportsmans Guide because they had free shipping.
I received my package in just a few days and it was actually a day early.

Excellent prices on Makarov 9MM and 38 special. Hopefully they will prove to be ok the second time."

"I placed an order, received an order confirmation email, and never heard anything else from them. After the 7 business days elapsed for shipping, I contacted them, and they had cancelled my order because they used the name from the shipping information as the name on the billing information (separate addresses and names). I was never notified when my order was cancelled. They stated I should reorder, but that they would not offer any discounts or expedited shipping for the inconvenience. I will never order from this company, and I do not recommend anyone else give them their business either. Unprofessional and horrible customer service. "

" I was so excited to try out their camping products, especially since I was going camping and for such a great price. When we got to our camping site, we immediately try to assemble and was unable to assemble correctly so that the product will work and one of us sat down that way 200 pounds and the product said it could hold up to 250 pounds and the product broke. When I tried to call customer service, it was a deadline. When I tried to contact brad’s deals, they stated that they were not responsible for any products but only presented the deals and we would have to contact the vendor. I was really upset when I called, to get a deadline. Save your money and your time, and don’t order from this company."

"I ordered a pair of moccasins and paid for 3 day express shipping. Five days later, no delivery. I emailed customer service, they wrote back that my order had been cancelled per their credit department. I don’t have credit with this company. I paid with a MasterCard debit card. They had my email and phone number to contact me if there was a problem, really disgusted."