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5/5

2023-12-16

Good experience!

"It took some time for shipping but item arrived and was just as advertised. Happy with my purchase. "

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1/5

2023-08-21

Be careful don't buy

" this is a completely scam site I ordered five pieces they sent me a tracking number all looking good but one I received the parcel it was a small item in a plastic bag it was a very bad plastic shirt it doesn't look the same at all and it's worth nothing and still missing four pieces my only hope now is to dispute the charges so this very bad side it's a scam be careful"

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1/5

2023-05-19

Louis Vuitton Beach Towel

"Attempted to call number no answer the other number listed not in service. I have sent an email waiting on response. I purchased the LV beach towel to be given as a gift. Quality is the poorest I have ever seen in any purchase I have ever made. The towel when you touch, the fabric literally peels off leaving some holds and discoloration. I will be notifying BBB by if I am not pleased with the response Shame on you for selling such poor quality This item is awful and I sure wouldn’t give it ss a gift, I would be ashamed too"

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1/5

2023-03-12

Scammers !

"They charged my account over $280. Months later no package , no response from them. I have had to file a dispute with the bank. "

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5/5

2023-01-02

Product as expected

"Ordered a bengals sweatshirt. It took almost a month to arrive, but the tracking info was good and I could see where it was at all times. The product arrived and was exactly as we hoped it would be. Wasn’t sure what to expect after reading so many horrible reviews. We were very pleasantly surprised. If you don’t need something quick- we recommend ordering from this company. "

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1/5

2022-10-26

Horrible company

"My order still hasn't shipped and they refuse to give me a refund because they claim its already processed. If you want to give your money away they are glad to steal it from you"

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1/5

2018-11-29

Never again

"We ordered 6 snow brooms and ended up having to return them because we inadvertently ordered the wrong product. Not only did we have to pay $28 to ship them back but when we received a refund it was $20 less than what we paid to compensate them for the original shipping so $48 donated for nothing in return. We ended up ordering the identical items we wanted from Amazon for $35 less & free shipping. Never again will we ever order from Sportys "

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Verified
1/5

2015-02-09

"Bad customer service attitude. Unable to follow instructions. Despite my account being tagged for invoices to only email directly to me, they sent an invoice out with an order going to someone else that I paid for. When that person, confused, thought he was being charged and called them they called me with an attitude as if I was to blame for their incompetence."

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Verified
1/5

2014-12-18

"Ordered a chart and a book last month. Items were in stock, according to the website. I received 7 status updates that my order would ship later. The mosrt recent one gives a shipping date of late in January 2015.
I did have to pay my complete order in advance. Packing cost 14 dollars and shipping costs an additional 14 dollars.
"

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Verified
3/5

2014-08-13

"Customer service is short and couldn't answer basic product questions. Shipping is oddly expensive. They do have a very broad selection however."

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Verified
1/5

2012-12-20

"I never actually received the item I ordered, about which I called three separate times to be certain it would arrive by Xmas. Problems: 1.) First they sent a postcard (not an email) indicating it was backordered, which spoiled the surprise (my husband got the mail 2.) I called twice to confirm the new ship date and was assured it would ship soon and arrive on time. 3.)I called a third time, today (12/20)to find out if it had shipped and was told it was back-ordered until the 27th and that they'd be sending me another postcard. Fortunately I was able to cancel the order and quickly order the same item via Amazon, in time for Xmas. Customer service was rude, unorganized and unprofessional each time I called."

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Verified
1/5

2011-12-27

"Be careful when ordering from this pilotshop. They don't inform customers about shipping costs and they charge your credit card for huge amount for shipping. I had to pay 325$ shippment fee for 800$ order. Never more Sporty's."

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Verified
2/5

2008-01-18

"Do not purchase The SP-200 radio if you care anything about the following:

1. Poor noise rejection. This unit will pick up interferance from anything! Don't even think about trying to use it near a computer or in your vehicle. The ANL circuitry does not work.

2. Poor off channel rejection. Tune to any frequency with a signal and you can tune two or three channels to each side of the center frequency and still here the original reception. This is most likely associated with #1.

3. Poor squelch circuitry. The squelch is marginal at best in that it never fully squelches the static. When you wear headphones its almost as if you have no squelch at all even with the volume turned way down. Also due to the problems with #1, sometimes you can't get it to squelch at all. Even with the squelch wide open, the high noise and interferance prevents the radio from being squelched.

The only reason to keep this thing is because of the LOC function that no other radio in this class has.
"

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Verified
5/5

2003-12-17

"I've ordered several things from Sporty's to help me in my efforts to become a private pilot. I've found them to be helpful in every situation, and always above reproach."

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5/5

2003-01-23

"I have dealt with Sporty's since 1977. Very good seller. Honest, reliable."

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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
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Customer service being easy to reach
Customer service being knowledgeable
Overall web site
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