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Product & services pricing
0.00/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
3.44/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-16

Excellent as always

"Never a bad experience getting parts from Springhill Toyota. Ordered some wheel studs and got them quickly. This place is my go to for OEM Toyota Parts."


Verified
5/5

2024-12-01

Awesome!

"Always professional. Thanks "


Verified
5/5

2024-11-26

Ordering online through Springhill is only way to go!

"I have been ordering my parts for Toyotas from Springhill Toyota for number years using their online system. I have to say that the service I get from Springhill is better than from the Toyota dealerships in my local area. Springhill is very responsive to my needs. When they’ve been out of parts, they have been very quick on getting them in and shipping them to me.
The pricing and service that I get from Springhill has never been matched by anyone else in the country.
The Phone representative that i talk to when trying to figure a parts “Josh” is very friendly, professional, and quick to help me figure out the solution to what I need.
I can only and must give Springhill Toyota parts department the highest recommendation possible.
"


Verified
5/5

2024-11-20

Superb online experience

"Quick and simple answer to all searches."


Verified
5/5

2024-11-16

Vim

"Great! Easy and Prompt delivery."


Verified
5/5

2024-11-16

Leonard is the best

"Great sales person in Mr. Leonard and James in the Finance department. Highly recommend them both.. "


Verified
5/5

2024-11-10

Quick and easy

"Went online, found the part I needed. Paid for it online and it was ready for pickup the next day."


Verified
5/5

2024-11-07

Great service and response on orders

"Placed my order for a set of wheels, lug nuts, and additional parts. I had to wait a few weeks for it all to come together but Jeff was great on communication and follow up. I will definitely be ordering from Springhill again!"


Verified
5/5

2024-11-04

AAA+

"Seamless process. Excellent prices and friendly staff. Highly recommended. "


Verified
5/5

2024-10-31

Toyota oil filter

"Authentic toyota parts offered by your dealer less than Miller Toyota in Virginia. Thank you."


Verified
5/5

2024-10-22

Easy peasy

"Easy online shopping to find correct item but one improvement would be be to be able to shop for specific year, make and model or I may have missed that option."


Verified
5/5

2024-10-19

Great service

"The ordering process was seamless, and my parts arrived promptly and in perfect condition."


Verified
5/5

2024-10-15

Excellent communicatuon

"I ordered a part on line for a price that beat my local dealer with shipping . The parts man noticed and error and took the time to call me to verify order before shipping . Everything was matched up and he shipped right away. I recieved my package the next day. Great customer service and communication wish I lived closer this dealership would be my go to place for service too. "


Verified
5/5

2024-09-09

4 year Parts Customer

"Cody, Josh and Jeff are great. Have not had one bad experience since I starting getting parts for my 2000 Land Cruiser 4 years ago, and same for my 2013 Lexus LX570 two years ago. The only flaw was the Toyota Parts website was ruined a couple years ago from an upgrade that made it worse to get decent pictures of the parts (best parts website pictures is from Springhill's sister company, Lexusofmobile.com). I use the Lexus website to find parts for a 2000 LX470 in lieu of my Land Cruiser, then place the order on the Springhill Toyota Parts website. I'm lucky 99.8% of the part numbers are the same. I love the discounts, free freight allowances and especially the occasional sales events. "


Verified
5/5

2024-09-04

parts department

"Excellent prices on parts and accessories. Staff was also very helpful. "