ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.37/5
Chance of future purchase:
4.49/5
Shipping & packaging:
4.47/5
Customer service:
4.35/5
Return/Replacement policy:
4.39/5
Featured Review


Verified
5/5

2023-09-12

Mexico trip

"It was so simple navigating this policy. Gave me options and reviews. Very pleased. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-12

When loss in the maze....

"I was planning a European tour and had not traveled internationally since 1985. Because of my age and special medical diagnosis, I wanted travel insurance to cover every possibility. The more I read the policy of each insurer the more I became confused. So, I called the company and was connected to a rep by the name of Stacy. We spoke for some time as she answered my questions. We ended the conversation with the idea of me thinking over what was said and calling back the next day to follow up. On the 2nd day I had a specific question concerning Covid and what my Doctor might advise if Covid became a major issue. Stacy advised what she might do as far as purchasing a type of policy. Thought it over and on day 3, I went with her advise. In doing so I have peace of mind regarding the right choice of insurance for the cost of my travel."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-09-12

Fast and efficient

"I was able to find the quote I needed, compare providers and close the deal easily and in a quick manner. Confirmation email was received immediately. I highly recommend the service."


Verified
5/5

2023-09-11

A plus, plus support

"Very clear explanations, and quite patient"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-11

Quick and smooth transaction

"the transaction went as fast as 123."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-11

Good customer service

"I called with a question and was pleased that the hold time was pretty short (under 10 minutes) and the person who called me back was knowledgeable and very helpful. My questions were answered within 5 minutes and I purchased the policy online."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-11

Ease of Use

"It was extremely easy to choose which plan worked out cost-wise for me and which coverage and how much coverage I need. Very easy process!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-09-11

Good price with good service

"The website provides a long list of insurance quotes from different insurers for my selection and comparison. The insurance coverage is concise but detail. I really like and recommend it to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-11

easy and great communication

"Very easy and the agent made all the information easy to understand"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-11

Easy to use, helpful advice

"I had a question about coverage for my unusual situation. I called Squaremouth, spoke to a real person immediately, and got a clear answer."


Verified
5/5

2023-09-11

Great

"I used it last year and though I did not have to use, it offered peace of mind.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-09-11

Fast and clear

"The service was fast and policy description was clear. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-11

Good source

"Easy to get info and good descriptions."


Verified
5/5

2023-09-11

Great website for comparing Travel insurance plans

"I called Customer Service, got a human being I could understand and received very, very informative and helpful information to help me navigate plan options and understand why certain quotes cost what they cost. I would highly recommend Squaremouth to anyone new to buying Travel Insurance. "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-11

Jim’ review

"Quick and easy. Loved recommendations. I have used squaremouth site for years. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges