"Actually the best single online shopping experience I’ve ever had. Every possible question anticipated and answered completely and transparently. The human and technical factors comprising a website are here superb and should be a model for everyone else. Thanks for doing it right. "
"Easy easy easy easy easy easy"
"I found the policy I was looking for and at the right price. "
"SquareMouth is playing the role of a broker. For the most part, everything they do is automated on the website. They are the middleman and I feel they should be doing more as the broker. They should be assisting with changes to policies -- they don't. They point you to the actual insurance company to make the change. They don't seem to assist when you have issues with claims -- nor do they follow-up. I would like to know what responsiblities SquareMouth has other than producing automated quotes for various insurance companies. Also, they keep begging for reviews and it is getting annoying.
To me, Squaremouth is satisfactory and mediocre. They do not do anything that I would consider to be taking the extra step or going beyond what is needed. However, I will continue to use the SquareMouth website for my travel insurance needs until I find something better."
"Nothing else to say. Xxxc "
"The website is user friendly "
"Helped me find a customized insurance quickly"
"Very easy to use and compare all of your options"
"Just click what coverage you want, and then compare side-by-side.... just choose which plan by comparing...pay selected premium(S) ...confirmations recieved....done! VERY EASY PROCESS!!!
"
"Had some questions so I called the 800 number. The lady who answered was amazing and very helpful. I feel really good about my insurance purchases for my upcoming trip to Antarctica and Argentina."
"Easy to use, and when I called with a question I was dealt with professionaly. "
"I have used this company twice before, every time I found the website easy to use for selecting the coverages I needed and comparing policies/price. "
"The offerings were tailored to make easier choices."
"Easy to use and best prices!!!"
"Great service as usual and easy to navigate in the application "
"Easy site to use. Very user friendly."
A rep from Squaremouth.com, squaremouth, has responded:
“Thank you for your feedback and for sharing your experience with us. Squaremouth operates as a comparison marketplace, helping travelers easily compare the top travel insurance products available and find the best options for their needs. We do not have the authority to make changes to policies, which is why these adjustments must be handled directly with the insurance provider.
However, we do offer assistance with claims, and every policy purchased through Squaremouth includes our Zero Complaint Guarantee, which ensures support and advocacy should any issues arise during the claims process. Read more about our Zero Complaint team by visiting our website: https://www.squaremouth.com/zero-complaint-guarantee
Additionally, we understand that receiving frequent requests for reviews can be bothersome. You’re welcome to unsubscribe from our mailing list at any time to stop receiving survey requests by clicking the "unsubscribe" button at the bottom of the email. Thank you for continuing to choose Squaremouth for your travel insurance needs, and we’re here if you need further assistance!”