"Actually the best single online shopping experience I’ve ever had. Every possible question anticipated and answered completely and transparently. The human and technical factors comprising a website are here superb and should be a model for everyone else. Thanks for doing it right. "
"First time user and it was easy to compare offerings and make an educated purchase"
"Steve was very helpful. Knowledgeable and informative "
"Answered all our questions with ease"
"Easy to use and to understand various options."
"I found Squaremouth very easy to use and I like how they show all the different plans."
"I always use square mouth for finding travelers insurance. They make it so easy to compare policies and to find exactly the coverage that I want."
"I travel frequently internationally and always buy travel insurance through Squaremouth. I almost always buy SevenCorners coverage. I just had my first claim and they were very slow to pay (11 weeks). After contacting Squaremouth, SevenCorners paid my claim the very next day.
Prior to this I was on the verge of cancelling two policies I had with SevenCorners on future trips. This morning I just bought another policy through Squaremouth with SevenCorners for a January 2024 trip. I would not buy any travel insurance without going through Squaremouth!"
"I put in the wrong return date and didn't notice until after I had completed the purchase. I contacted Squaremouth via telephone whereupon I received an immediate live service person, Steve. He addressed my issue, was informative about changes related to my changes, demonstrated good listening skills while I plied him with questions and was very knowledgeable. Additionally, Steve showed great attention to detail and assisted with an additional purchase of coverage for my granddaughter. Steve ended with a review of the details of my purchase to make sure all was correct and what I had requested. Super experience working with him. Thank you."
"The website can around 34 options for travel insurance with medical insurance. It was easy to compare side by side and select the best options for a given price compare."
"Easy to use and understand. Customer service very knowledgeable. Website simple to follow. Excellent price. "
"I called the number given as I have a concern and all I got was a "virtual" person which did not resolve or answer my question. I also was offered a text message which was never received. Not very satisfied with the service."
"Have used Squaremouth for many trips now. I find it a convenient way to get all the insurance quotes you need for your traveling needs in one place. Have never had a problem. "
"I like using Squaremouth to compare various insurance travel plans. It is very convenient and easy to use. You can purchase the plan you choose right on the Squaremouth site. Highly recommend them."
"Easy to use and easy to understand the coverage."
"I found Squaremouth's website easy to use, to compare available policy coverages and prices, and to see the impact on premium for various amounts I might choose to self-insure (ie, trip cost at $20K vs insured $10K, self-insured $10K). "
A rep from Squaremouth.com, squaremouth, has responded:
“Hello,
I apologize that we were not responsive when you attempted to contact us. Customer service is our number one priority, and we always strive to be as helpful as possible for our customers. In this case, we fell short.
If you still have questions, please contact us at 800-240-0369. Our customer service team is available from 8am to 10pm ET, seven days a week, and we are delighted to help!”