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Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.49/5
Shipping & packaging:
4.42/5
Customer service:
4.33/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
5/5

2023-03-30

Easy to Compare Best Policy

"Best price for coverage offered"


Verified
5/5

2023-03-30

Great service by Steve

"Steve is great and very helpful and knowledgeable."


Verified
5/5

2023-03-30

"Quick, efficient, and reasonably priced."


Verified
5/5

2023-03-30

Last minute awesomeness

"I usually always Get travel insurance and had forgotten to this trip. I went to my usual company and they wanted $250 this time for some reason. So I went to square mouth and they shopped around for me. Now I have this awesome policy for only $105. Totally worth it. "


Verified
5/5

2023-03-30

Help

"Lady on the phone was very professional and courtesy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-30

Annual Policy

"Easy to navigate and compare."


Verified
5/5

2023-03-30

Bob G

"Had everrthing we needed in the policy at a reasonable price."


Verified
5/5

2023-03-30

Covers My ****

"I did some serious research and came up with Trawick Travel Insurance. The coverage they will be providing meets our needs. Any insurance whether Mandatory or Optional will give you peace of mind. You hope you never need it. But it's there if you do."


Verified
5/5

2023-03-29

great service

"easy and quick to find the right insurance"


Verified
5/5

2023-03-29

Easy & Quick

"Easy to compare, choose and purchase"


Verified
5/5

2023-03-29

Travel Insurance Made Easy

"The user interface was very easy to follow. The documentation was also very transparent."


Verified
5/5

2023-03-29

Super Easy!!!!

"Very well priced and super Easy to sign up for exactly how much coverage I needed"


Verified
4/5

2023-03-29

"The online experience was good. . I called customer service to ask a few questions. Woman I spoke with did not have much of a personality. Her answers were brief. I got the impression that I was bothering her. "


Verified
4/5

2023-03-29

Cancel for any reason!

"I purchased this to cover my Expedia package. Expedia's insurance was more expensive and less comprehensive. As travel insurance goes, this is a very good deal!"


Verified
2/5

2023-03-29

"My wife and I are traveling, leaving ion the same date but returning on different dates, so I bought two policies, as it was more cost efficient. I entered all the information and clicked on buy now. I got a screen saying that a communication error with the insurance company's administration system. I then proceeded to buy the second policy, and it went through OK. Nobody has called and I was told to not submit again."


Rep reply posted 2023-04-05
A rep from Squaremouth.com, squaremouth, has responded:

“Hello

Thank you for bringing this to our attention, I apologize for the frustration you have experienced. I have spoken with our Customer Service Manager, and understand you have already worked with a member of our team to process the second policy.

I apologize again for the frustration. If there is anything else we can assist with, please let us know and we will be delighted to help!”