"Actually the best single online shopping experience I’ve ever had. Every possible question anticipated and answered completely and transparently. The human and technical factors comprising a website are here superb and should be a model for everyone else. Thanks for doing it right. "
"Entered four names of travelers with date of birth.
Confirmation came with one name for all travelers.
Is amazing to be born four times over 70 years.
This should never happen - terrible IT."
"I had ordered another policy through Squaremouth and had questions. The agent went through all the relevant differences, explained them, gave me the info to cancel the other policy and get a better one suited to my needs (less expensive). That is Customer Service! "
"Easy to understand purchase and terms"
"I have looked at so many insurance Co an this was the best one.I wouls but this one again."
"I am new to travel insurance so I have a lot of concerns about the need and cost effectiveness."
"Buying travel insurance can be a bit overwhelming, especially if you have not done it before. After getting a bit more familiar with the site, how it works, and then entering your information, it was easy to look at, compare, and narrow down choices leading to a confident purchase. IF you have done this before, it should go very quickly. IF you haven't, give yourself a few times to look at the site and navigate around a bit. Easy to do, prices seem reasonable, especially for the value at the lower end of the price spectrum.
"
"Easy, straight-forward process"
"Easy to deal with and was informative"
"Best price, rating and coverage. "
"Went to the website referred through Forbes magazine which I was directed to by a friend. Read the coverages and it works for us."
"Easy and quick to search, compare, see actual policy terms."
"This insurance was easy to compare with other policies and seems to give me the coverage I need for my trip at a reasonable price."
"The agent continued to review my question after we hung up and called me back within a few minutes helping to make the right purchase and get peace of mind. Thank you to Debbie!! "
"GREAT SERVICE.
5TH TIME I'VE USED SQUAREMOUTH"
"Good explanation. Laid out all the details."
A rep from Squaremouth.com, squaremouth, has responded:
“Hello
I apologize for our website error. I have notified our development team, and they are looking into the issue to make sure it does not happen again.
If you have any questions about your policy, please contact us at 800-240-0369. We are available from 8am to 10pm ET, seven days a week, and are delighted to help!”