"Actually the best single online shopping experience I’ve ever had. Every possible question anticipated and answered completely and transparently. The human and technical factors comprising a website are here superb and should be a model for everyone else. Thanks for doing it right. "
"I've been using Squaremouth for more than 6 years and it's been very helpful to find a right travel insurance for my needs. "
"Have used Squaremouth for several years and have always saved money."
"Nice helpful lady answered my questions. "
"Easy to use and compare value of policies"
"Great service!! Made it easy. Multiple quotes were well done."
"I appreciate the coverage options provided by this company. I can always rely on them for good coverage."
"Cindy was great!! She took our call promply, was most informative, very personable, and most professional. She is a great asset to Squaremouth."
"Easy to compare benefits and price out the travel insurance. Thank you"
"Great options all placed in same place"
"Easy to use their website, experience has given me confidence to use this insurance"
"The filter and compare features made it very easy for me to review many policies . I could change the coverage options easily and quickly received a revised quote. I appreciate how easy Squaremouth makes purchasing travel insurance at a reasonable price. This is the second time I have used the site."
"We have bought travel insurance from Squaremouth many times! Most times we didn't have to file a claim, but when we have have had claims we received payment from whichever company we were dealing with. "
"I contacted Squaremouth for more specific information on one of the featured plans but the hold time (on both occasions) was too lengthy. Ultimately I was unable to get the information."
"Easy transaction. Bought travel insurance. just entered the trip cost and our ages, got quotes for several policies. Bought one of them."
"lots of choices with reviews, quick to buy a plan"
A rep from Squaremouth.com, squaremouth, has responded:
“We apologize that you experienced a lengthy wait time when contacting our customer service team. We understand that your time is valuable, and we strive to provide timely assistance to all of our customers.
Our customer service team is available 7 days a week from 8 AM to 10 PM EST. Typically, our wait times throughout the day are less than 2 minutes. However, we acknowledge that there are peak times when wait times may increase. In your case, you called during a particularly busy period, resulting in a 9-minute wait time. We sincerely apologize for any inconvenience this may have caused.
We are continuously working to improve our customer service operations to minimize wait times and provide a seamless experience. Thank you for your understanding and patience. We hope you will consider contacting us again in the future, and we assure you that we will do our best to provide you with the information and assistance you need.”