ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-10-20

Great Service Every Time

"I have ordered parts from you online several times and have been very happy every time. Thanks! "


Verified
5/5

2024-10-14

Excellent ordering and delivery process.

"No matter what part I need for my new Toyota, St. Cloud Toyota always come through. They're great!"


Verified
5/5

2024-06-22

Customer Satisfaction

"I ordered few dashboard light bulbs and one of them was incorrect. The Sales Dept person, Mark, helped me get the correct and not get penalized for incorrect part order. Sales people are also super helpful and courteous. It was Adam who connected me with the correct team member to get the issue resolved and is helping me pick my next car!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-17

bought parts through parts dept.

"bought two air filters, employees were very friendly"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-11

Excellent Service

"I ordered a part from St. Cloud Toyota and with the free shipping it was less expensive than I could get it at the local Toyota dealer. The web site was easy to use and there were good follow-up emails. The part was shipped promptly and arrived in great shape. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-02-27

Online Parts Order - Difficult

"Scam, no room to say if anything"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-01-26

Lack of communication

"
Normally, when an order is placed online, a person is given a date when the order should arrive.
I have received an order confirmation but nothing else.
I sent an email with and order number and I have not heard back.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-25

Easy to work with!

"Excellent customer service and support!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-01-18

Online Order

"Was ready quickly and pickup was a bit slow but good"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-21

Great service and great prices

"I ordered oil filters for our RAV4 and Tacoma. Great price."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
4/5

2023-12-02

Parts order

"User interface is solid. The processing of the order was a bit slow. Shipping was definitely slow. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-11-22

Excellent

"Haven't had any issues getting the parts and the staff is very helpful. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-04-03

EASY USE

"WEBSITE WAS EASY TO NAVIGATE AND FIND WHAT I NEEDED"