"My experience with Stage is usually not great- no associates to help in shopping area and lines to wait in for paying for purchases. But today was totally different! The associate, Arianna, greeted me, helped me find what I was looking for and suggested other items she thought I would like. She also was the cashier when I was ready to pay and she was efficient and friendly and helped me use my coupon to get the best deal. I would definitely come back if she were working in the store!"
"I have emailed you about my unhappiness over using the $10 reward coupon. When a shirt marked clearly on the price tag at $20 came up $9.99 (50% off per special offer) my reward coupon could not be used. The clerk said there was nothing that she could do about it. The computer rang it up automatically and could not be over-ruled. I passed it on to another customer and left very unhappy."
"I've never been to a store that's been more helpful in my whole entire life Nancy the sales lady has the most helpful person with my current condition of intestinal cancer"
"Always love it. Find great sales."
"very clean store, wish they had more selections in bras and ****"
"I was disappointed that my online order was wrong but the shoe associate was able to exchange the wrong shoes for another pair I did like so I am happy"
"Employees didn't know what they were doing and the manager was rude."
"I stopped in and I bought 2 shirts, upon getting home I saw that they did not remove the security tag off of one of my shirts, I live 2 hours away from any stage store, not happy at all! Their employee's need to be better trained, when I was ready to check out there were 3 ladies behind the counter ignored me for at least a minute before they decided that they could check me out! One of them was sitting and doing what looked to be paper work."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business.
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"I got what I wanted and used the gift cards I wanted to use. All is well. Don't try to make it into a big thing. STUPID SURVEY - don't offer none of the above (ex. #43)."
"I like to shop at Stage. They have nice quality items. I usually find clothes at Stage that are more unique than other stores. I'm a bargain shopper...so it must be on sale or clearance or I won't buy it. I prefer to buy things all year, and I don't wait til the last minute to make a purchase for holidays or special occasions. It makes life much easier and much less stressful. I just wish the stage in our town hadn't closed down."
"I love this store in Payson. Everyone is So friendly! They are so helpful. I do not mind driving the 45 minutes to get there. Carla W"
"was helped by associate Glenda who held a pair of shoes for me and also told me of fabulous and 40 club"
"I found the experience very satisfactory except for the fact that 90% of the dress shoes for women were black."
"Love shopping there very nice place thankful to have stage in our small town"
"I enjoyed the clothing displays throughout the store"
A rep from Stage, Payson, AZ, rbSTAGE, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”