ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-06-06

"I have yet to be anything but incredibly pleased with Stogie Boys. A wonderful company with top notch products and great service. "


Verified
5/5

2013-06-06

"Fast shipping and great product! can't ask for much more. "


Verified
5/5

2013-06-06

"I am very pleased with my purchase and the delivery time I received my order from StogieBoys! I will recommend and use them in the future.
Senaca Williams
"


Verified
5/5

2013-06-04

"Very easy site to navigate with a very good selection for the price. I took advantage of their groupon deal and I was not let down by the options they allowed for the half off groupon. I'm am excitedly awaiting my order. I have very little reservations of what I'm going to receive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-13

"I purchased them as a gift for a friend, and he was extremely excited to receive them.

The ordering process was very simple.
"


Verified
5/5

2013-05-09

"Extremely Fast delivery and the staff really understand cigars."


Verified
5/5

2013-05-09

"StogieBoys was amazing. Their attention to and care for the customer sets the bar for the industry. I am deployed to Afghanistan and was recently introduced to cigars. I attempted to make my first order through the famed Cigars International. I was concerned about the cigars surviving moist and intact all the way to my little FOB. More than one package has arrived duct-taped back together, and shipping can take anywhere from 2 weeks to 2 months to arrive. When I asked the CI rep if she could put a water pillow or other small humidifier in the package to make sure they were, she said "no" and asked if I would still like to continue my order. I hung up and dug around on google, when I stumbled on StogieBoys. They were clearly a smaller operation, judging from their website. I saw their stogies-for-troops packages, so I decided to give them a call. I got Sheryl on the phone. We got half way through the order and I lost connection. When I got it back, I called them again. I got Sheryl again. I ended up dropping another call or two. I continued to get Sheryl every time. She was really sweet and attentive throughout the duration. She walked me through my whole order and made sure I got what I wanted. She also said she would fill a water pillow and put it in with the cigars before they were shipped. She also told me about their 10% military discount. I didn't even know about that. She also told me I would be receiving a welcome sampler with 3 more cigars, a butane lighter, and a cutter. I didn't know this either. Her attention to detail making sure I got everything I possibly could (even stuff I didn't know I could get), is unheard of today. The box arrived just a week later. It was packaged very well and survived the rigors of random man-handling all the way here. To note, they also provide a nifty referral program as an incentive to bring your friends over. All in all, I would give StogieBoys four thumbs-up (grab a buddy). I definitely be a repeat customer. Please, I implore you to support this amazing little company. They won't let you down."


Verified
5/5

2013-05-07

"very good service and super fast shipping"


Verified
5/5

2013-05-03

"The Jewels arrived quickly and I have been enjoying them.
Customer service was very helpful.
Thanks I will be back..
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-02

"Excellent customer service. Recently received less cigars than ordered (only one of each ordered as opposed to multiples) and when I called customer service they immediately sent the missing cigars plus a few extras. And I was speaking to someone in America and not India or the Philippines. I consider that a big plus! (I didn't have to "press 1" to speak my native language)"


Verified
5/5

2013-04-29

"Excellent service although the offer was buy 3 and get 1 free. Only 3 were shipped since the instructions were not clear that I had to order 4. When I called, the service rep was extremely helpful and polite and corrected the situtation."


Verified
4/5

2013-04-21

"Found site difficult to navigate. Unable to obtain the free shipping that was offered"


Verified
5/5

2013-04-19

"Great Cigars, Extremely Low Prices, and Super Fast Shipping. I am a Fan of StogieBoys.com"


Verified
5/5

2013-04-18

"Amazing service, everything arrived quickly and securely. "


Verified
5/5

2013-04-18

"Enjoying one of those fine stogies as I write this. It's been a pleasure!"