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Verified
5/5

2018-10-17

"Fantastic Customer Service! Beautiful product!"

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Verified
5/5

2018-10-12

arrived very quickly-thank you!

"easy online ordering and prompt delivery"


Verified
1/5

2018-10-10

Not as advertised

"My overall experience with the company was excellent. However, the product online says it was 2" by 12". I ordered a sample and when it was received the packaging said 2" by 12", but it was in fact 1 3/4" instead of the 2" deep that I needed/wanted. I contacted them and they confirmed the sample was indeed 1 3/4" deep and promptly refunded my money for the sample without issue, which is a plus. I gave them a 1 star because the sample size was not as advertised, which would have both saved us time, energy, and them money for something that does not meet specification. I think some corrective actions should have also come out of this not just a refund. How about correcting the dimensions on the website to prevent future occurrences instead of just refunding the money. "


Verified
5/5

2018-10-10

Quick Turnaround and Helpful Service

"I always enjoy Stone Center Online's helpful customer service, plus they ship everything within 1-2 business days, so it gets here quick! Thank you!"

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Verified
1/5

2018-10-05

Shipper is awful

"They will not provide 2 hour delivery windows so you have to agree to wait for the shipper for 8 hours all day if you want your stone delivery. They don’t even call when they are 20/30 minutes out. Nothing! "

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Verified
5/5

2018-10-04

Simplicity

" Very easy to deal with products are very well labeled and great prices "


Verified
5/5

2018-10-01

Fast shipping and good prices.

"Easy to get your products quickly and safely"


Verified
5/5

2018-09-23

Excellent product, fast delivery

"Highly recommended. Excellent communication with super fast delivery. Each piece was separately wrapped and in perfect shape. "

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Verified
5/5

2018-09-21

Backsplash looks amazing!

"Great quality, fast shipping & excellent product!"


Verified
5/5

2018-09-20

Great products

"Just what we wanted and quick delivery "


Verified
5/5

2018-09-20

Very pretty tile

"I received my tile sample quickly and in one piece. It's different than anything available in the "big box stores" and I want it for an accent in my bathroom, so having a sample will allow me to match it to the main tile in the bathroom. It's very pretty!"


Verified
5/5

2018-09-19

beautiful product - excellent customer service

"beautiful product - excellent customer service - even on my small 2 case order"


Verified
3/5

2018-09-18

Missing square foot

"I ordered 21 sq feet of the 4 inch hexagon white marble. Their packages come in packs of 10 square feet, so I only received 2 packages of 10 so there was one whole square foot missing. I emailed them, but no response. If you're looking into buying these, I suggest buying them in 10s to ensure you're getting what you paid for. The tiles overall are good quality and they shipped quickly. I'm not using them as tiles, rather coasters for my wedding. They're easy to come off the netting and the glue comes off fairly easily when soaked. Some pieces were chipped but probably only two or three pieces out of the 240."

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Verified
5/5

2018-09-17

Great

"My experiences with the stone center were excellent and up to date email notice to make sure that my order was ship out. "

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Verified
5/5

2018-09-15

Great Customer Service!

"They were very helpful, even when I made a mistake on our our order. And everything came quickly and looks beautiful! "

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