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Product & services pricing
0.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2024-12-11

No customer service

"Did on line part order never received message my order was ready for pickup. Called transferred no answer. Operator never came back on to see if I wanted to leave a message. I guess there is no customer service anymore. "


Verified
5/5

2024-11-14

Great service appointment

"My tech was amazing in getting my request fulfilled "


Verified
5/5

2024-08-07

Parts Dept

"Couldn't ask for better experiencing in ordering and picking up parts for 2008 Avalon. G and Thach were more than friendly and helpful."


Verified
5/5

2024-07-29

Got’er dun

"I needed a part that my dealership couldn’t find in the USA. It took me 5 minutes to find it and I contacted Jeff Gaddis at Nalley parts and he shipped it out to me the same day! He was extremely helpful and I appreciate it very much."

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Verified
5/5

2024-07-05

Great Customer Service

"I had an early morning appointment for oil change and tire rotation. My service advisor Areca Weaver was very pleasant and friendly. She checked me in took care of my vehicle and even requested an car wash."

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Verified
5/5

2024-06-16

Parts Ordering from Nally Toyota

"Ordering parts from Nally Toyota was easy online and they arrived in a few days. "


Verified
1/5

2024-05-31

Horrible

"The mats I bought look nothing like the photo, they look cheaper than the $10 temporary ones I bought from marshals. "

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Verified
3/5

2024-05-09

Received order but… grumpy rep

"My order came within 24 hours and I’m grateful. On the other hand, the rep that handed me my order needs to be pleasant, his face was grumpy, he could use a bit of sunshine."

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Verified
5/5

2024-04-15

Customer Focused

"Darryl Tyler supported a smooth transition for me into my new car. Starting with price and follow up after the sale. Very effective listener and easy to do business with. "

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Verified
5/5

2024-04-07

Fast and easy. Again

"I ordered the wrong washer online and was called by an associate to clarify and pick the right one. Even checked with the vin number that another item was correct.
Appreciate the effort and level of detail.
"

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Verified
5/5

2024-03-20

Toyota Tocoma Part

"I ordered online and the next day my parts was available for pick up. This allowed me to get my business truck repaired."

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Verified
5/5

2024-03-17

Great service!!

"Received my order in a day!! "

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Verified
5/5

2023-08-26

Online purchase store pick up

"In and out really fast. Very easy service"

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Verified
5/5

2023-12-26

Original parts at unbelievable price

"Order today pick up tomorrow. Quality parts affordable price "

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Verified
5/5

2023-12-22

GREAT

"Quick service in the parts department thanks"

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