"StoneTooling helped me when I needed it! I had an issue with my which quart counter top. I put a cast iron pan on top and there was this terribly unsightly mark. They knew exactly how to fix it while maintaining the health of the stone. 10/10!!!! (Thanks Ted!!!)"
"As a contractor, I'm always on the lookout for reliable suppliers. My recent experience with StoneTooling was top-notch. I ordered a Schluter shower kit from their website – the process was a breeze. What stood out for me was the impressive selection they have, especially for Schluter products. The prices were on point, not making a dent in my budget. My order arrived right on schedule, and everything was in pristine condition, just like they promised."
"I bought epoxy grout thru this company using Amazon.
This companies add said $95 for a commercial kit. I bought 2 full commercial kits. Usually costs about $205. When they realized the mistake, they opened the box and only sent me 2 packages out of the kit, should be 4 packages in each box. I totally understand the add mistake. ...however they could have atleast contacted me. I paid $205 which should have convered the costs of 1 commercial kit. They opened the box and sent me 2 small packages.....THEFVES "
"Ordered some polish spray for my fences, received the item just on time and it was well packed. I only ordered once here and im satisfied with the customer service I hope it can be consistent in my next orders in the future."
"Read the fine print on every single item you are buying. If you do not, you could end up with three expensive contractors on site and no material. "
"I placed my order for a tile enhancer and recieved it promptly. I didn't get a chance to use the product until after the year end holiday and realized I had purchased the wrong sheen of finish. I contacted Stonetooling.com to inquire about a refund/exchange and they could not have been more helpful. I was able to return the original order and used my credit to place the replacement order. They issued the credit is less than 3 days from the return shipment date. I have never made an exchange so quickly. They really do know the meaning of customer service."