"Total waste of time. Placed charge on my card and then sent a order cancellation notice. Here's an idea, if you don't have the product, don't list it for sale. Thanks."

"EXCELLENT CUSTOMER SERVICE!!! This was the best customer service I have ever received from any store and when I needed it most. (They also had the lowest price on the product from a Google search) I ordered a universal battery for a portable DVD player for a trip that I am going on in a few days. I ordered the wrong product but needed the right one ASAP. I sent them an email which they responded to within a few minutes, then they followed up right away with a phone call and took care of it right away and got me the right one before I left. This was the best no hassle customer service with a smile ever. Their customer service was friendly and did what they could to make me happy. I would definitely buy from them again and highly recommend them. -Ed"

"I ordered an HP Officejet Pro L7780 Multifunction Printer from Storm Computer because they had the lowest price on cnet.com. I received it within 6 days everything was perfect, except I was missing a cable. I e-mailed them to let them know and they sent me the cable right away. Jason, the technology specialist, was great with replying to e-mails and keeping me informed. I would buy from them again!"

"Customer service is most needed when there's a problem. The shipper lost my printer and Storm Computer was fast, friendly, courteous, in making it right. I've rarely been treated so well. Thank you so much!"