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5/5

2002-12-24

"After using reseller ratings to look up this supplier, I thought it only appropriate to post my experience.

Ordered a SLOT1-T converter late in the X-mas season and didn't really expect to see it till later as I chose regular shipping. Order was shipped promptly and arrived this morning (12/24). Nicely packed and product was as-described. This was an excellent first buy from this vendor. Thanks.
"

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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
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5/5

2002-12-15

"I ordered a UpgradeWare Slot-T adapter on Monday and it shipped the next day. Shipping cost was reasonable, so I paid an extra $5 for UPS 3 Day Select, and received it on Friday in Oregon.

My Tualatin Celeron 1.1A is happily running 1.460 GHz on an Abit BF6, and Photoshop is running properly.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-12-13

"I ordered around 2pm, and my part shipped that evening. It was on my doorstep THE NEXT DAY. I was very impressed, to say the least. I bought a Slot-T upgradeware adapter, and paid about half what the equivalent powerleap part would have cost me. Would definitely buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered

5/5

2002-11-16

"I ordered the 370GU Socket 370 adapter. I received confirmation immediately and a UPS tracking number the next day. Package received 2 days later. Part was packaged well and delivered in great shape. Part was as advertised and is working great for me. Good consumer experience here!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2002-10-30

"I recently purchsed an upgradeware 370gu adapter from these guys. Originally I believe they lost my order, because the UPS shipping info was dated the day I inquired about my shipment, which was 2-3 weeks later. I eventually received my order, and they were easy to contact, and responded fairly quickly to my inquiries, I would definetly use them in the future. Only complaints, they should give you an invoice #, tracking #, and proper shipping cost information. Some advice to Canadian online shoppers, be aware of the brokerage fees you have to pay for orders comming into Canada via the US, they can be more than the actual order you placed, Ouch!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

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