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Verified
5/5

2024-12-06

Fast and friendly

"Great experience with online parts order and pickup. "


Verified
1/5

2024-12-04

Non-stop run around for nothing

"Tried to order a part that was in sale and got the order immediately cancelled because it was “unavailable”. I tried to follow up on how I could get it as I didn’t mind waiting as long as they honored the price. To make a very long story short it took forever to finally get a response and when I did it could be summed up with “I don’t know when it’ll be available or if we can honor the price, I doubt it but you can try calling toyota corporate”. Well I tried to reach out to toyota and they were closed from Wednesday through Sunday due to thanksgiving… couldn’t get my part and was going to stuck paying more for it and waiting longer after all that time and aggravation through another dealer that is currently also giving me a similar story."


Verified
5/5

2024-12-03

Great experience

"They constantly kept me informed regarding inventory of my item and how fast it would shipping during a holiday break. "


Verified
5/5

2024-11-28

New Toyota

"Sales and finance staff were outstanding! Fair negotiations, very responsive and easy to deal with. Will definitely look here again for my next Toyota.

Only issue was with vehicle prep. There was minor cosmetic damage to the vehicle, that was not caught by staff (once discovered, was. Also, all the tires were inflated beyond the recommended maximum psi as indicated on the tire (over 20psi above Toyota's requirement!), which is supposedly common in shipment, but needs correcting upon arrival. Wheel lugs still had blue and pink marker "slippage" marks.

The experience was easy, quick, and enjoyable - but just a bit more attention was needed for the vehicle prep. No worries, I'll live!
"


Verified
1/5

2024-11-14

Service department

"I was quoted on my 2012 Tundra $290 for front brakes and 1 replacement rotor, I was charged an inspection fee. I also asked to check my battery which was not done. After a few hours I received a quote of over $800 for the front and a total quote for over $3500. This is second time in a row I have had major issues with the service department.
1 positive I do have to say is parts department is great!!!
"


Verified
5/5

2024-11-12

Great service as usual

"ordered parts had them next day great service as usual best dealer group around "


Verified
5/5

2024-09-13

Street Toyota Online Ordering

"Placed an online order and was very satisfied with the process. The parts department contacted me to let me know that I had ordered the wrong part and informed me of the correct part that I needed. Will definitely use Street Toyota for ordering parts again. "


Verified
5/5

2024-09-09

4Runner Blower Motor

"Street Toyota has my parts in stock and were able to ship them quickly. They arrived safely packaged and really fast. Thank you."


Verified
1/5

2024-08-26

Many employees no one offers to help

"Purchased a radiator and gallon of antifreeze from parts department, parts guys super helpful and plentiful all as was very busy, problem came when headed out thru service department and even though Street has a abundance of staff in this area No one offered to help or hold the door. Service not busy and staff had time to visit with one another or stare at phone but not help a long time customer
"


Verified
5/5

2024-04-01

I am happy with Street Toyota auto parts!

"Fast shipping, correct and more improved part, clarity in the auto parts department when I call by phone, and good price!!"

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Verified
5/5

2024-03-14

Quick in-quick out

"I order online, prior the system update that part was easier but I do have an old camry... she's got 3 pedals and I ain't giving up. But from there the site side stuff is easy flowing."

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Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-02-14

Perfect fit. Thank you.

"easy and fit well. Thanks "

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Likelihood of customers making future purchases
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Verified
5/5

2023-04-27

eco toyo parts

"thanks, look forward to doing business"