"StubHub created a memory that I can not forget. I wasn't planning to go to the concert at until 4 hours before showtime. StubHub made that possible even though the tickets were sold out. Thanks StubHub."
"Experience was great but I think the fees are a little out of control , if I didn’t purchase last minute I would have looked else where to avoid such high fees"
"My experience was good. However, Garth Brooks tries to sell his tickets for $85 but if you want to pick where you sit like I did, I spent nearly $360 for two tickets and then $111 in fee's. That is to high in my opinion. I don't mind paying for good tickets but the fee's piled on are way too high."
"Generally good. Hell, I thought you guys were ‘illegal’ a couple of years ago, but now as legitimate as any other service."
"It was after I bought the ticket the problems started but there needs to be a way of voiding the original ticket if it is resold on your site."
"It was ok but I think it is unreasonable to have buyers wait more than 48hrs to receive tickets from sellers due to travel needs buyers need to get tickets delivered sooner before booking flights and lodging which can be all for nothing if the seller doesn’t deliver in a timely manner"
"StubHub makes it easy to find tickets to everything."
"It’s a simple website to search through."
"Checked out the tickets online, then realized I needed to download the app went back in and purchase tickets very conveniently.."
"Was difficult to log on to view tickets when wanted to view them on mobile device. Printed tickets even though was said printed would not be accepted. Thank goodness I did because only 1 1/2 images (out of two) appeared on phone Man at gate was happy I had the alternative"
"This survey is too long. Stub hub seems to gouge the customer. The only thing in its favor it seems a reliable source. If there was a cheaper alternative I would take it."
"Too many fees; Does not reflect accurate ticket prices like other ticket purchasing agency's."
"Stubhub is so convenient and always competitive. I’ve purchased majority of all my event tickets through them."
"Great experience tickets came earlier than expected they were expected on May 2nd but received them a week before that"
"Easy upload but should have used visa instead of PayPal to save on exchange rate/fees"
"It was easy to find what I was looking for, although there could be a better description of “seat levels” and the “map” of the stadium. I had to go to the Unions website to really figure out where we were sitting."