"StubHub created a memory that I can not forget. I wasn't planning to go to the concert at until 4 hours before showtime. StubHub made that possible even though the tickets were sold out. Thanks StubHub."
"The app and website are very easy to use. The picture of the seat location is great. Also, being able to sort and filter is a plus."
"It was good it was easy to access and pretty straightforward"
"Would never use again. Ever. I was totally ripped off and paid double for an event that had available tickets for half the price. I only found this out after."
"Great but might need some explanation about the ticket such as exact show time and entry"
"We have never had any issues with stub hub"
"The fees per ticket were exorbitant. Make it a per transaction fee rather than a per ticket fee."
"I was a little nervous about the flash seats service and the fact that I wouldn't receive electronic tickets until 2 days before the event but it all worked out perfectly as stated bu the website."
"Trying to get Hamilton tickets at other locations was hard. Stub hub had easy date, seating selection and above all, awesome prices! 110% satisfaction!"
"Simple and easy to use though tickets were higher than I would like."
"It's one of the easiest way I've purchased tickets."
"I think StubHub is OK. It sometimes offers tickets that are competitive with other vendors. However, your fees and charges are outrageous. It's even worse that you don't display fees upfront when you show ticket prices. It feels scammy and dishonest and makes me less likely to use StubHub. Whenever I find tickets on StubHub that I think look good, I ALWAYS make sure to try a number of alternatives to determine whether I can find a better deal after accounting for fees. I usually can, and even if I can't, I'm more likely to spend my money with a vendor that's honest about its prices, even if it costs a little more.Additionally your justification for the fees is, Fees help us bring you a safe, global marketplace where you can get tickets to your favorite events. That's one of the dumbest things I've ever read. You need much better copywriters. Just come out and say that you're fleecing your customers the absolute most you possibly can without driving a critical mass of them away."
"Overall very positive, tickets were great, the seat map was super helpful and accurate. Price was lower than any other site and mobile tickets worked perfectly at the venue."
"I would never have paid more than double the original price for tickets, but I wasn't paying. And unless the venue improves the seating I won't be back."
"Easy to navigate app. Rarely crashes while uploading. Has all the information available displayed for the buyer."
"When I'm shopping for tickets I want to know the out-the-door price including my fees and charges I was a little taken aback at the end of my purchase right before my credit card was charged it revealed what the fees were going to be and I thought they were a little steep but I paid them because I spent so much time researching this and buying these tickets"