"The process was easy and payment was made timely."

"Good experience. Fast sell. Fees a little high."

"Generally good; StubHub fees kept me from making money - will reconsider purchasing elsewhere for resale on StubHub in the future."

"All good except my last set of Heart tickets was lost by UPS and I am still waiting to hear of outcome from stubhub"

"Site easy to use and our first lot of three tickets sold relatively quickly."

"Overall it was good and I was pleased at how quickly my ticket sold (within one week). The whole system worked well. The only thing that really surprised me was high service fee, although I recognize that you have to make a profit. I didn't expect to pay quite that much for the intermediary services but I appreciate that it might be worth it to avoid the hassle and uncertainty of selling tickets independently."

"The experience was easy, although the transfer process made me a little nervous since I had no confirmation I had done it properly."

"I really enjoyed how easy it was. I loved the fact that I didn't have to deal with the money side."

"The selling process for mobile tickets sucked. I met the requirements right away and was paid. Then a few weeks later receive an email that my tickets were never sent. I transfered the tickets and replied to the customer service request and have not heard back. I assume I verified my transfer because i received this survey, but I honestly don't know if the transaction is fully completed."

"Overall good but there is one major issue with the value rating system. This has happened to me MULTIPLE times."

"Difficult to locate prices in tickets already sold. Too many steps in searching similar"

"All great but actually lost money on the transaction because I did not realize how much StubHub's selling fee was. It would be great if you would list the minimum price per ticket so the seller would break even. Or have a warning when a price is entered that if sold at that price, the seller will be losing money. Overall - other than the fee - it was a good experience. Thanks."

"The app is very user friendly."

"It was a great experience."

"As mentioned before. The primary dissatisfaction with stubhub and the reason I generally do not sell my season tickets with them is the double fees and the high fees. There needs to be a single and lower fee. Stubhub now has reached a point where the fees need to be lower than a flat 5% for all transactions."