"Student Universe is really good! Fair prices and pleasant experience"
"I have used this site before and it was perfect. But with COVID, they seem to be so disorganized. They do not let you know when your flight has been canceled, and they sneakily take off and add back trips to your "My Trips" dashboard. Unreasonably long wait times when calling, agents hang up on you, they promise to call/email back but never do... just bad service overall."
"Great price, good experience. Thanks
"
"very good costumer service and cheap prices"
"Good website as easy to use"
"Really liked this website I will be using again."
"it was really easy to book but I wish there were more information regarding luggage."
"Very quick ad easy booking online - great price!"
"payment is glitching all the time!"
"It was quick but prices are still high for student"
"Love the great options available!"
"I loved the ease of access and updated flights. "
"Easy, fast, fantastic prices"
"Was very simple and easy "
"I like the fact that they offer cheaper prices for students. Love it."
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry you encountered an error with the payment section of our website! The appropriate team is looking into this to make sure it gets fixed. If you were unable to book the flight you needed, please reach out to us directly and we can help you get that booked. ”