"It was slow and very clunky to use"
"It takes a lot time to finalise the payment, I lost my first option because of that."
"Impressed with prices, will use again! "
"I've booked all of my recent flights on Student Universe and have always had a very positive experience with the browsing, the costs, and the deals. Additionally, whenever I've had an issue with a flight, i.e. cancellations or refunds, the agent I've spoken to over the phone was always very helpful."
"Thanks for the super affordable flights, fingers crossed covid doesn't screw us"
"what why are you making me do this"
"It was great using this site"
"Booked a flight in no time. More convenient and legit as compared to other similar websites!"
"This will be my second time using the student universe to purchase a ticket. I am very pleased with the service and results!"
"it was quick, smooth and great!"
"You guys get the best deals "
"Was a great range of prices to choose from!!"
"I couldn't find add extra baggage option while booking a domestic ticket. Even no information was given on how to do that. "
"I was able to quickly reserve and process payment, and I appreciated the offerings of "extras" like seat assignment for a very low fee.
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"Quick and great prices . Definitely use again"
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry for the confusion. Additional baggage can always be added on the airline's website or during the check-in process. Please feel free to reach out directly if you have specific questions. ”