"Easy booking and cancellation"
"I tried booking flights through Google flights and could not find any tickets for the times I wanted to go home and also they were all around $700. With studentuniverse.com I was able to get a ticket with the times I needed for $600."
"Always Happy with the prices"
"I booked flights and got confirmation I then got several emails asking for a photo of my credit card as they needed to make sure I was saying who I was, money was take out and I then get an email saying they had cancelled my flights becuase I didn't provide a photo of my card. Now don't even know if I still have my flights, less 800 odd dollars and can't get hold of them by phone."
"It was good prices and Rasta be easy"
"Love the friendly customer service and great prices "
"very helpful for students, and good prices"
"I haven't taken the flight yet but the booking experience was as good as I could expect. They were very responsive and very kind. I could reach via facebook and email. Did not take a lot of time. I don't know how the behavior is if I need to cancel the flight (I don't want to). The pricing was good and the website was very user friendly which I liked."
"Please add the ability to pay with Paypal or Affirm. "
"Laptop didnt load but when inused the ipad "
"Easy to use website, friendly customer service. "
"I got $100 off of what I was going to pay through the airline and as a graduate student I am so grateful!"
"Great prices and found exactly what I was looking for in a matter of minutes!"
"EASY PISSY GOOD SERVICE 5 STAR"
"great work. Keep it up. Don't know how you do it. "
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi there, unfortunately our system was unable to find a match for the card information you provided, which is why we requested additional verification (to protect your information). However, as we didn't hear back from you, we were unable to confirm the booking. We called you several times but were routed to voicemail each time, however, we credited the full amount back to your card once we couldn't confirm the reservation and sent a cancellation confirmation as well. Please feel free to reach out directly if you have further questions. ”