"Not the fastest shipping, but fits perfectly "
"I was looking for the lost cover for my battery terminal, and found this one online. It was a perfect fit, and the website had a helpful search feature, and drawings showing the part and where it goes on my car. The best surprise is no surprise!"
"Navigating the online store is made for a web site designer professional. Can't talk to any one on a phone. After finding my item and putting it in the cart, I spent the thirty minutes trying to finalize my purchase on line. Reentered addresses, credit card info several times. Then I get a notice that my order was canceled due to different billing and shipping address.
JUST DOESN'T SEEM CUSTOMER/USER FRIENDLY. SEEMS ALL THE NEGITIVE WARNINGS AND THE LIKE ARE DESIGNED TO LESSEN THE BURDEN OF ACTUALLY HELPING THE CUSTOMER, AND DISCOURAGING THEM INSTEAD
"
"No response no updates I have a ups tracking order that says returned to sender because my address was invalid being in apartment trying to order it. So I put in random boxes apartment 2 but nobody cared to look, fix you're website so I can put an apartment number, and damn give me my package I paid for on the 9th. Almost 20 days ago. Or a response with an update. Just need one freaking special clip."
"I ordered parts that were hard to find"
"It was fast easier and 80 bucks cheaper than the dealership"
"Its a shakedown being charged a fee (in my case about $10) to PICK UP my order. Seriously?"
"Easy to use and easy to order. "
"Simply inconvenient and not user friendly. Do not recommend."
"Easy search, easy find, easy checkout. Love my other sunshade for my other Subaru!"
"Awesome selection and organization "
"Have not received part yet ?"
"I bought 12 plastic grommets that could fit in a coffee mug and weigh less than a pound for local pickup. The handling charge raised the cost by 30%"
"Purchase didn't go through twice earlier."
"TRIED TO ORDER PART ONLINE, CALLED PARTS DEPT AND SPOKE TO ANTHONY, HE WAS VERY PAATIENT WITH ME AND EVEN OFFERED TO HOLD THE PART FOR ME TILL PAID. "