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Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2021-07-19

They took time to make sure I was ordering the right parts for my particular car.

"Subaru Parts Warehouse took time to make sure I was ordering the right parts for my particular car."


Verified
5/5

2021-07-19

"Thank you for using USPS to ship products to me. FedEx and UPS are expensive and difficult to work with.

Thank you for the speed with which you process and ship my orders. Thank you in general.
"


Verified
5/5

2021-07-15

"Great very easy to find parts"


Verified Subaru Parts Warehouse Shopper
Verified
5/5

2021-07-15

Very good

"Very fast and very good experience"


Verified
5/5

2021-07-15

excellent price

"The best price from all subaru dealers!!"


Verified Subaru Parts Warehouse Shopper
Verified
5/5

2021-07-15

Another painless transaction

"Parts had to be special-ordered, but shipping was upgraded to express."


Verified
5/5

2021-07-14

Quick, Easy, Great shipping and packaging

"Will not cease to order again. "


Verified Subaru Parts Warehouse Shopper
Verified
3/5

2021-07-12

Prices: Great! Website: So-So. Shipping: Slow!!

"This is my second order with Subaru Parts Pro. The great prices (especially when they run sales periodically) are what keeps me as a customer. The UI/UX of the website is frankly, awful. Cumbersome, counter intuitive, and crazy-making are three words that come to mind when trying to navigate this website. Last, when they quote 3-10 days for delivery definitely count on the longer end. I cannot fathom why it would take >10 days to ship a small box from CT to RI (a drive which takes me less than 2 hours). TL;DR: great prices but have patience. Thanks "


Verified
2/5

2021-07-12

Good pricing, poor communication

"Prices are good at Subaru Parts Warehouse and shipping is fast. Two parts that I needed to complete the job I assume we're out of stock, instead of informing me, they just shipped what was in stock and refunded me the amount for the out of stock parts. That's great and proactive, but now I'm stuck with parts to do half the job. They should have told me parts were out of stock and provided some sort of solution. "


Verified
5/5

2021-07-12

Parts and Accessories I Needed At A Great Price

"Ordered one part and several accessories for my 2021 Ascent Touring and was pleased with the ease of finding and ordering the items. Was able to take advantage of a nice discount being offered and they came pretty quickly. I will certainly be considering Subaru Parts Warehouse for any future purchasers."


Verified
5/5

2021-07-12

Everything as described for fair prices

"If you know what you need, buy it here for a far better price than the dealership."


Verified Subaru Parts Warehouse Shopper
Verified
5/5

2021-07-11

Genuine Subaru parts at reasonable prices.

"Everything arrived in good shape and within a reasonable time. Sturdy packaging to ensure no damage to the product. "


Verified
5/5

2021-07-11

Ordered many accessories on this order.

"Got rapid and numerous updates on the status of the order, much appreciated. Ordered six items, received quickly and all with one shipment. Great service. My only complaint was multiple requests for rating transaction before parts were received, prefer to rate service after order is completed. Thanks for the good service and prices!"


Verified
5/5

2021-06-09

GREAT TO DEAL WITH

"Had 2 excellent transactions with them."


Verified
5/5

2021-07-08

"very easy to find what I needed, Thanks!"