ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-02-28

Still haven’t received parts 3/03/2022

"Will let you know when receive parts"


Verified
5/5

2022-03-02

High Freight

"I've used Subarupartswarehouse.com in the past and have had great results.
However, for this order the freight is extremely high being that it'll come USPS more than likely.
"


Verified
5/5

2022-03-02

Responsive Customer Setvice

"I am the owner of four Subarus I purchase them for my children because
I have found them to be safe, reliable and economical automobiles that retain their value. I had alllways ordered parts and service via a local dealer however
my two sons want to do their own mainenence and minor repairs. When one of them had their passengers side mirror damaged in a parking lot mishap I started searching the internet and quicly came accross SPW. I liked the good reviews I read but, loved the online order entry system very well designed and the exploded diagrams
views made it easy to find parts and part numbers at a grandular level. This company has a massive amount of subaru parts at discounted prices. I was very happy to have found this online purveyor of parts for my kids.
So feeling very pleased with myself I proceeded to place the order for the single part the I needed to repair the mirror on my sons 2019 Crosstrek
Well... then things got a bit frustrating
after being informed via email that my order may be delayed up to two weeks due to covid-19 and supply chain complications. Being a business man myself I voiced my concern and frustrations with this to customer service via email. My order was subsequently cancelled for what was assumed to be non-agreement with their order fulfilllment and shipping policies. This was a misunderstanding.
After having my origonal order canceled
in what I assumed to be in an arbitrary
mannor. I explained in great detail the situation that occured and the order was quicly reinstated. The problem I am convinced was more inadvertant than arbitrary and perhaps some improper input on my end may have led to the order inevitably being cancelled. The concise responce and very short turnaround time for resolution of the issue I had leads me to beleive this is a very well run, conscientious, professional and, responsive online merchant that is willing to learn from investigating mistakes even if they believe they are not neccessarily responsible for making them. Bravo SPW!

Tobias A. Dunlap
Nazareth Pennsylvania
"


Verified
5/5

2022-03-01

NAPA GUY

"GREAT CATALOG LOOKUP EASY CHECKOUT"


Verified
3/5

2022-03-01

"Should add if there are Stores nearby and should add more payment options"


Verified
5/5

2022-02-28

"Fast and super quick..loved it"


Verified
5/5

2022-02-24

EasyWebsite

"Since I have ordered before it was a pleasure to order again and the diagrams and part #s and required items listed is a plus. Thank-you"


Verified
5/5

2022-02-21

Great phone assistance

"Talked withShawn, he was very helpful,"


Verified
1/5

2022-02-21

Slow

"Days to even process shipping an in stock small part locally in ct. When you have to pay for shipping it should be processed and shipped promptly."


Verified
5/5

2022-02-20

convenient website!

"convenient website and good service!"


Verified
5/5

2022-02-20

tough to find part

"once i found the part number it was easy. "


Verified
5/5

2022-02-20

hotline

"Ez finding what I needed."


Verified
5/5

2022-02-19

"Was a nice to be there he people take car me very well I can't complain "


Verified
4/5

2022-02-19

Easy to find parts on webs

"Found the parts I needed and purchased with no problems. Can’t speak to shipping and order accuracy as I got this survey immediately after my purchase was completed. "


Verified
5/5

2022-02-19

Quick and easy!

"Ordering parts for my Subaru was made simple. The website is very efficient and easy to use."