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SubzeroPC

2 reviews
4.38 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2002-10-07

"A freind on the internet told me to use this company. I emailed a few questions to their support and got answers the same day. Placed order on thursday and got it on Saturday (US mail!). The heatsink that they suggested worked just like they said (I was skeptical that it would fit my system but it did). I would not hessitate to order from this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2002-04-07

"I recently bought a YS Tech 80mm fan from SubZeroPC. The price was a little high, but it was good because that particular model of fan was unavailable anywhere else. The support was horrible, I sent 2 e-mails asking about shipping tracking and they never responded. I got the fan wrapped in newspaper stuffed inside a US Priority mail pouch in my mailbox. I will buy from them again, but there isn't anything else from their website that looks interesting enough to buy."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use