"Received my item (Network crimp tool with heads and test kit) within 4 or 5 days on basic shipping. Product is pretty high quality, case is pretty basic. VERY Happy with the deal I got, usually the tool BY ITSELF is 40-50 dollars, this whole kit was only 30. "
"I CANNOT recommend this merchant. Their shipping costs are high, and their service is horrible!
I WAS a repeat customer - not any more!
I recently bought an HDMI cable from them for $65 and paid over $12 shipping. They sent me a defective cable so I had to pay over $12 AGAIN to ship it back. Then they deducted another $10 "payment reversal fee" from my refund even though their "chat" person told me twice that I could return it for a refund without that fee.
Bottom line: I'm out $35 with absolutely NOTHING to show for it.
My advice: DO NOT ORDER ANYTHING FROM SUMMIT SOURCE that you would possibly return if not satisfied with it. Maybe something like a screw - because that's exactly what you'll get!
If you value low prices, free/low cost shipping, and excellent customer service shop anywhere but here. You'll be glad you did.
"
"wow, summit source was my choice of places for an antenna. giving up the cable and the dish, and going over the air. they had just what i needed, and when i called to ask for a special request they were able to pull that off too. it all arrived in great shape just 3 business days later, tacking number provided. And by now, i've already got my antenna up and receiving 44 over the air channels. Not exactly hbo or mtv or espn, but all the networks, the independents, and three sources for pbs -- Three subchannels each and in hi definition. So summit source is my favorite place right now."
"I ordered a filing cabinet from Summit Source a few months ago. Although the appearance of the cabinet was great, the manufacturing of it was very poor. The first time I opened the drawer, it broke! After many attempts of contacting the company through phone and email, I was eventually provided with feedback on how to fix the the filing cabinet. It took exactly a month until this happened, which was extremely upsetting since I spent approximately $600 on it. Since the time it was fixed, their customer service department has contacted me to check on my satisfaction with the product. Their customer service center is polite and willing to help out, although, not the most prompt with responding to customers needs and questions. "
"Excellent website. No problems ordering at all."
"I found the Summit Source a great place to shop. I had been comparing prices on a couple of products when I just happened upon their website. I was amazed at the selection and the information. I purchased two items and received them in 2 days. I am pleased with everything about Summit Source. The products, delivery and packaging. I will be looking forward to making my next purchase from Summit Source.
There is a footnote to this review. A week or so after installing the rotator, it stopped working. I was able to return and get a replacement in a very short period of time. Many Thanks to the people of Summit Source and their great customer service. I will be back and I have already told lots of freinds about this terrific website and the great people here. "
"i think that what i see so for your price are vry good you are lower on some thing here in Greenville MS 38701. i think that your shipping cost is to high i think i think you need to take eack box to the place you are shipping and get pice per LB from the company the last order you are shipping to me is by the post office the other order was ship by UPS i think iwas bill for 9.00 dollars it should have been ship 3th are 4th class mail it would cost lower this all i have so for on this order the first order i wrote you about the cost you had on lime i did not get at that price so thay made think about this second order. i have found a company that sell what you do but your prices are about 3.00 dollars to 4.00 dollars lower if the company had been the same price i would order fro this this new company i hope this help i use a TV antenna to look at my Show for over 50 years now that is why i have outside antenna and one in the attic as my back up one"
"Excellent service. Item as described and in "as new" condition. Packaging very good, carton in good shape. "
"WOW!! OK where do I start? First, the item I purchased was at least 30% less than at other retailers, and believe me, I did my due diligence. I usually don't purchase items from smaller internet retailers (I usually stick with the majors...amazon, newegg, tiger direct) because of return policies. However, while I have no need to return the item, I was shocked by the speed of delivery, and the accuracy of the order for this store. The product was at my door before the shipping email notification got me to me.....how is that for FAST delivery? The best customer service is the customer service you never need to contact.
As far as the item I purchased, absolutely no complaints so far (its only been 3 days though). If this transaction remains without issue, this store has a new customer! I sure hope I don't have to come back and edit this review later......
Just as a sidenote, they also have an ebay storefront, which sometimes charges more for product and shipping, so check their website for the product you are looking at to perhaps save yourself a few bucks. "
"I recently placed an order with Summit Source for the first time. The order was quickly processed and shipped. Communications from Summit Source regarding the status of my order and tracking number were promptly sent out. When the delivery date came and went I checked the UPS tracking number and it indicated my item had been delivered but I did not receive it. I immediately contacted UPS and Summit Source. I was pleasantly suprised to receive a response from Summit Source the next business day. They provided some old fashioned customer service by diligently working with UPS to trace the original shipment, and when it did not turn up they promptly sent a replacement item. They provided a good product and more importantly pleasant and responsive customer service. I would not hesitate to buy from them again."
"Digiwave 8001. The websit was easy and informative. The prices are very good. Shipping charges are a little high, but they can't control that completly. I am very pleased with the shipping time, I have not installed the product but I recieved the item I ordered in less time than I expected. Thank you."
"I needed a power supply cord for a receiver that I had lost and I was really glad to find a place that had it for an affordable price."
"My order was filled in a speedy manor and received well packaged. I was pleased at how quickly it arrived. "
"This was my third order from Summit Source. Arrived in good condition much sooner than I expected. I am quite satisfied"
"I had never heard of Summit Source before I ran across them in a web search. They had the exact item I needed, and at the lowest price I could find.
The item arrived on time and in perfect condition. I could not ask for a better transaction! "