"I did alot of searching for the right HD antenna.I found exactly what I needed at Summit Source web site. They had the best price for what I needed. Was very fast service and arrived in good condition. I will always check their web site for any future purchases. Thanks You"
"I had no trouble with Summit Source at all, quite the contrary. I clicked a button twice and accidentally submitted a duplicate order. Customer service promply cancelled the duplicate and shipped on schedule. The merchandise actually arrived a day early."
"Needed antenna and ground clamp plus ground wire; found all three items easily on the site. Ordering was a breeze. Delivery was on time despite holiday season. Products were boxed securely and compactly -- no wasted packaging. IN SUM: GREAT SERVICE."
"When I originally posted this review, I was very unhappy about the terms of sale at Summit Source. I had purchased an item I thought was defective by design and wanted to return it for a refund, which they do not allow. To make a long story short, we eventually got the equipment working as it should through the help of Summit Source. They were very proactive, and I'm happy with their efforts to resolve the situation.
However, any buyer should make sure they are certain of their purchase. Summit Source is not like Amazon, where you can return anything you like. Of course, it is entirely within Summit Source's rights to do so. But many people, such as myself, don't have time to read all the fine print when making a purchase."
"Order for 3 TV antennas and an assortment of connectors arrived on third day in good condition. Even though deeply discounted prices, this is good quality merchandise. Highly recommended!"
"I won't order from this company any more,they had advertised a part that cost .39.Shipping was 12.00 Im wrote a note asking them are they srue this is the right part.Now i have spend 15.00 for nothing.i will not shop on the net no more,you are lairs,you don't repersent the truth.They should have to pay for shipping and handling,thats how you rip people off,could have put my part in a letter for .42.won't get me again,bunch of theives"
"I received the inline signal amplifier w/in 9 days of ordering. However, the product doesn't seem to work for me. After hooking it up, as indicated on the package, I did not receive any additional channels on my TV. So, I'm rather disappointed. This is my first order from SummitSource. "
"I just received my order #92249, including 50' of "Monster" cable (CAMQ50). Pictured in black, I was disappointed to find that my order is white which will look pretty tacky on the side of my brown house, but I was most disappointed that I received some off-brand substitute - "Perfect Vision". The window I have to install is today, as winter is setting in, the weather deteriorating and I have no desire to risk my life on a snowy roof. I will install it and, unless it looks so awful that I can't abide it, I will not return it but I will likely not order from them again.
Since my first review, I received their response and confirmed that the cable I received was made by "Monster", though it is not indicated anywhere on the cable. They sent me pictures of the bulk package it came in. Apparently, they cut it to length and crimp "Perfect Vision" connectors onto it. My disappointment could have been averted with a more clearly worded description on the website. There is a warning about the color "may not be as shown" that I missed - my fault, but I am not pleased with the white color across my roof and down my siding and I still do not have a good feeling about the whole transaction."
"I placed my order on Nov23,2009. I received my order on nov25,2009.It was all their and in great condition.I would highly recommend Summit Source for your needs!!"
"My goods arrived just three days after I ordered. Excellent turn around. All items were in good condition and boxed properly. And the prices were great. I am very satisfied with Summit Source. The only thing I would like to see different is their knowledge of the products. They sell quality products but cannot answer simple questions. Education is the answer. I would refer them to my friends and also to people reading this review."
"I was very pleased with how easy it was to select the exact products I wanted from your website, particularly since it was so hard to find them from other sources. My order arrived in a reasonable length of time and has perfecly solved my problem."
"Though they charge a higher than normal shipping charge to boost their profit on smaller orders, they use a cheap method of delivey (USPSInnovations, which is a combination UPS and USPS service),and the item took 13 days to be finally delivered. USPS Priority, or UPS would have had it here in 2 or 3 days, max. On the other hand, to be fair, they did have good communication and responded to my concerns when it didn't show up and the item, when finally delivered, was as ordered."
"Great product, fast shipping. Customer service was excellent and courtious. "
"I give them a "B" grade. The prices were better than average. The selection was good, not great. The communication for oder status and delivery was fine. The checkout process was odd, though. At one step in the process you encounter a page for something like "insurance security bond". The wording was confusing, implying that it was abnormal not to have this bond, and by default you had to pay extra for it: almost equal to the cost of the goods I was ordering. After carefull reading of that page I had to un-check two boxes to opt out of that bond. In other web stores I've used, something like that has always been a separate line item on the order page so that it was very clear you were paying for something extra and never included by default. Summit Source is a low cost cost web retailer and no doubt they make their profit by trapping customers in this less-than-above-board security bond scheme. Such business procatices makes me less likely to buy form them in the future."
"The service, shipment and delivery was excellent. The product is a quality piece. I will order from Summit again."