"I ordered on Monday night and I was delighted to have it on Wednesday. I don't live far, so if they have what I need (usually at a lower price too), I order from here."

"Great service, great prices. The only problem I had was when I got a confirmation of my order and linked to the tracking number it went to UPS and it said my tracking # was not available even three days later. I finally called Sunny Sports customer service and they said it had just been delivered to my buillding by USPS and not UPS! Not sure what went wrong there but otherwise it was a pleasant and quick service. "

"I ordered a jacket at an outstanding price from Sunny Sports. Received the jacket quickly. Upon getting it is was defective. Not a problem necessarily with Sunny Sports, it was not their brand (that will come later). Called customer service, they were extremely helpful. I received a return shipping label and off it went for a replacement. A week and a half later I had not heard anything. I called. Talked to someone in customer service that was not so helpful. She tells me that the item is discontinued. We go back and forth as to why I was not told this, etc. She was condescending, cut me off in mid sentence, difficult to understand, etc. I told her I wanted a refund, not a store credit. She said is should be processed by that Friday. I call back on Monday and I speak to the same person (lucky me, not) and I have a store credit, not a refund as I requested. Now it will take another 5 days for a refund to be issued. I ask to talk to a supervisor, they are all busy. But will have one call me back. We shall see. In the meantime I get a generic email from the president of the company (Leo Kline) asking for feedback. We can write him "day or night" says the email. Sure we can when they do not respond, and who knows if they even read it. I wrote back to him explained my situation and the difficulties I have had. No response. Price of the product was too good to be true. They have my money, I have nothing... but hassle and the run-around. Good luck to anyone else that uses this company.

PART TWO- I called back for a third time, unfortunately got the same customer service rep. I asked for their supervisor. Supervisor was busy, but would call me back. This is where the situation finally improves. I returned the supervisors call. By the time we got connected, she has refunded my credit card. She listened to my complaints and concerns without interrupting me. I also received some compensation for my time and frustration. Moral of the story is go to the supervisor if you feel you are not being heard or being treated unfairly. Have I heard back from the president of the company (after he sent an email asking for feedback)... No."

"I will use you in the future. I will recommend you to others. Thankyou for good product and quick shipping. Vic"

"Great Price and Great Price and Prompt Service"

"These are my first snow shoes. So far I am very happy with my new ability to get around in the snow and ice as well. Also they were delivered quickly."

"Sunnysports shipped my order so fast. I still can't believe it. Sunnysports was recommended by a friend for their great prices. I will certainly recommend Sunnysports to others!"

"Quick service and quality merchandise. "

"Good prices and quick shipping!!!"

"The order got here w/ I 2 days!
Love the jacket, just didn't fit I'm sorry to say. I would order through this co. Again"

"Sunny Sports has never failed to deliver..always the lowest price and quick shipping! Highly recommend!"

"A great company. Great prices when looking for a sale!"

"Very impressed with the whole transaction from start to finish! Thank you"

"Fast ship, great seller, will order again"

"Great company to deal with! Excellent communication and fast ship!"