"Awesome value and prompt shipping would definitely consider another purchase in the future"
"Had problems ordering online cause of my address so I had to call them to order my shoes. They answer the phone immediately, very nice and professional. The product was even better. Danners sky ridge boot looks better in person than in its modeling picture. And that suede is SOFT :) I’m buying a second pair lol"
"Love the boots and the customer service. Excellent! "
"Great customer service & fast shipping!! Love my new Khombu shoes & sandals!! Great prices, too!! "
"Excellent service and quick delivery! "
"Great price and delivery is superb . Top quality products !"
"Great price. Great service. Great everything."
"I just received my first order from Sunny Sports and I have to say I am impressed with their Cust Service, multiple updates on my order and I appreciate my order being sent via 10:30 am shipping which I think more online retailers should take advantage of. Great service via the phone, email and updates on my shipment. I will definitely keep them in mind for the future as well as reccommend them to friends and family. Thanks again! "
"Fast service. Great updates. Best sales.."
"Found great deal on some gloves. Order "shipped", but the tracking number wasn't registering with UPS. Called Sunny's support line and they told me, "sometimes the carrier misses a scan, rest assured it will show up, just wait." So I waited...and waited, and nothing. Sunny Sports told me it must have been lost and unfortunately we don't have the item anymore. Essentially, they hooked me online with a price, but didn't have the nerve to inform me they could not honor that price. Be wary."
"Awesome prices, easy checkout process and super fast delivery! Ordered Sunday and delivered Wednesday! Love my purchase and will look to order again!!!"
"I ordered two pairs of snowshoes but they only had one left in stock and after I changed my order to one they were shipped and arrived 4 days later! They were wrapped in protective plastic and in pristine condition, unlike the pair I ordered from REI which came scratched. Thank you so much for the great customer service and quality product, I’m very happy. "
"I was placing an order, said FREE SHIPPING. I went thru check out. Still charging me. Contacted customer service, they asked for all info, price, order, address and made it sound like they would take care of it. Then cowardly sent an email a day later saying NO!! It's right on their site, page everything, but they WON'T honor their word. It's fraud, false advertising, weva. Dishonest company!! Beware."
"True to size and wonderful quality! My feet will be happy. I have walked the last pair down to a thin sole. Purchased late 1/18 and arrived 1/26! Loved the tracking emails!"
"Crampons were on sale with free shipping. upon ordering a shipping cost was included. I called, shipping was removed and it was sent and arrived in three days in excellent condition. I could not ask for more. Thank you "
A rep from Sunnysports, sunnysports, has responded:
“Hi,
I apologize for what happened to your order. The website had incorrectly labeled the item as free shipping when it was not and this has been corrected by our web team . At this time, we have refunded the shipping fee you paid on this order.
We are very sorry that you have had this bad experience as we value our customer satisfaction and happiness. If there is anything else that you would like to bring to our attention, please do not hesitate to reach out.
Sincerely,
Nancy Miller
Sunny Sports CS Ambassador”