"Product arrived promptly and as described. No problems and the best price, which says it all in my opinion. "
"Great and prompt service"
"Great experience! I got exactly what I ordered with fast shipping and an unbeatable price! Would definitely recommend, I will order again."
"Did not feel I should have had to pay for return item.
It cost me $12.00 to return the luggage, I am NOT sure I will buy from Vendor in future."
"I ordered two Marmot rain jackets which were the best price I could find on the net. 65 rather then 85. No tax and free shipping. I received it in 2 days. These guys really know what customers want. Authentic product, price and quick delivery. Happy to recommend them and will order from them again. "
"great pants, very quick shippment. "
"the way its supposed to be"
"Best price I found, fast easy transaction."
"Very easy, smooth transaction. Items delivered quickly, exactly as ordered. Definitely pleased with my products, and the service provided by Sunnysports."
"Excellent prices. Fast shipping. "
"Good arrived in good condition within 48 hours via regular shipping. Can't do any better than that"
"DILIVERY WAS ON TIME BUT WHEN I OPEN THE PACKAGE I WAS DISAPPOINTED BECAUSE I DID NOT RECEIVE THE CORRECT COLOUR THAT I ORDERED."
"Received package in 5 days. Good customer service."
"Product was delivered in a timely manner. Product was exactly what I was expecting. "
"Sunnysports had the tent I was looking for at an unbeatable price. Shipping was extremely fast and FREE! I could not have asked for a better experience. Many thanks to Sunnysports for exceeding my high expectations!"
A rep from Sunnysports, sunnysports, has responded:
“In our return policy online we write "In fairness, we will expect you to pay the shipping and handling charges, and we will pay the replacement-shipping fee"
(http://www.sunnysports.com/Content/ReturnPolicy.html)
We do understand that there are cases which call for exceptions, we reached out numerous times via phone & email to hear the reason you feel we should have covered the return shipping cost, but so far we haven't heard back.
We would happy to hear from you, feel free to contact us at 212-333-5059 or info@sunnysports.com.”